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  • RRiccarda
    Original poster 2 posts

    The farther I get in the game, the more often it just crashes. Mostly it's right after I finished a mainquest (or a part of one). Used to be that it "only" crashed once a day, but today it happened five times already. It's starting to get old. Sometimes I have to play up to the last 10 minutes again, and that's not even counting re-starting the game. And the issue is definitely not with my PS4, since it doesn't happen with ANY other game, and my software (both PS4 and game) are up to date - I checked.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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  • Pandartorias
    1 posts

    I have the same problem on my PC. The game crashes after 10 minutes during random combat (image is freezed and music continue to be played).

  • shadowkitty24
    1 posts

    Same thing on my PC, I will play the game and at random moments (either 5 minutes of gameplayer to a couple hours) it will decide to freeze up while audio still plays. Task manager shows it using RAM but little no CPU usage but still consider it responding.

  • Belcechus
    36 posts

    I have the same problem.

  • BendelaBoombr
    42 posts


    some here 😢

  • pthebrown
    4 posts

    Im having the same issue. Its constantly freezing after 20 mins or so. This is on PC. The game used to run fine but lately now it seems to hang. I have music but the screen is frozen

  • Belcechus
    36 posts

    @rriccarda I think we are being ignored.

  • UbiKobold
    Ubisoft Support Staff 664 posts

    Hello! I am very sorry for any trouble that these crashes have been causing when trying to play. I completely understand just wanting to have smooth gameplay. Depending on your platform, please try the steps below if you have not already.

    PS4 troubleshooting, which includes restoring the licenses.

    PC verifying game files and troubleshooting.

    Then, if this continues after the troubleshooting steps, can you let me know if you see any consistencies in the crashes? For example, when changing weapons, travelling, or during cutscenes. Thank you all for your patience!

    Official Response
  • bob091184
    2 posts

    @ubikobold : i am having the exact same issue.
    I am playing ac Valhalla from last couple of days.
    I have got the ultimate package from the ps4 store.

    The issue is that if i play for 1 hour or more, the game starts crashing the moment there are too many graphics or people around. For example of there is snow and too many people the game crashes.

    Or if there is a fight and too many enemies, then the game crashes.

    I am tired of restarting the game multiple times.
    Its getting frustrating the more i progress.

    I have rebuilt the ps4 database multiple times, cleared the cache, installed the game twice.
    I am using a ps4, and i hardly have 4 games in my ps4 currently with more than 60% of the space left in the storage.

    The problem arises specially when there is snow or too many people or too many action going on, like the battles or raiding.

    I have continuously reported the problem along with video attachments in ps4.
    I have not gotten any reply from you yet on any reports.

  • Belcechus
    36 posts

    @ubikobold I deleted the chache twice and my game still crashing. My ps4 is uptated and of all the video games I have, Valhalla is the only one that is constantly crashing.

  • Gorski76
    1 posts

    I Have same broblem. Only one main missio left and now game crashes Every 15-30 min. And allways when bigger battle. First 50h playtime i had 1 crash and now over 100h 15min and crash. Ps4 Pro, updated. All other games are working fine.

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