Welcome to discussions

Quick Suggestions

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Hello there @captainjack03!

    Thanks for reaching out. The development team have not yet released any new updates following TU 1.2.1. We have not had a confirmed date for when the fixes for "In the Absence of an Ealdorman" will be released yet. As soon as we know more, this information will be shared within the forums.

    I would like to confirm which issues the development team have informed us will be fixed in a future update:

    • Missing quest objectives/markers
    • Unable to complete the investigation of the three clues
    • Unable to investigate the bodies in Roaring Meg's Spring / the sewers due to them being missing
    • Unable to speak to the hospice NPC with the information you need in order to proceed


    This means that all ongoing investigations into "In the Absence of Ealdorman" are due to be resolved in a future update!

    If you have encountered an issue with this quest that is not listed above, please don't hesitate to reach out so we can investigate this further.

    Thanks! 😊

    Official Response
  • captainjack03
    12 posts

    @ubi-borealis Thank you very much for the response, much appreciated!

  • captainjack03
    12 posts

    Update: Before I started playing Wrath of the Druids DLC, I checked this quest again and it was still bugged. So I went and did the DLC, and once I finished all the Ireland quests and went back to England, the Absence of an Elderman quest appeared on the map for me, I was able to get the cutscene and I was able to advance! I just successfully completed the quest and am able to move forward with the main story! Not sure if anyone else had the same experience, but wanted to report what happened. I am not sure when/what exactly triggered the quest to continue, but at least I can finish the game now.

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Hello again @captainjack03!

    Thank you for reaching out to provide us with an update. I'm glad to hear that you've been able to continue with "In the Absence of an Ealdorman!" Thanks for sharing how this quest was triggered for you, as this could help others encountering the same issue.

    I'd like to reassure players who have been affected by issues in "In the Absence of an Ealdorman" that they development team are intending to release a series of fixes in a future update. We don't yet have a confirmed release date for this update. As soon as we have more information to share, it will be posted within this thread and in the News & Announcements forum.

    Thank you 😊

    Official Response
  • DasSHO
    3 posts

    So here I am, decided to download the game again to see if after almost 8 MONTHS since the initial report of the bug that it would be fixed. Nope still unable to progress past the clue portion of the quest. To put those 8 months in to perspective, the game itself was in development for 2.5 years, so they should be about a third of the way done with the next AC title before they even fully fix this bug. If this was any other product than a video game there would be some recourse from the developer to fix this issue. Blows my mind a company that made 2.8 billion dollars last year can't fix a bug. Do they even have teams to fix the bugs or is everyone just working on the next cash grab?

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy several fixes for "In the Absence of an Ealdorman" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET. This list of fixes includes the following issues:

    • Missing quest objectives/markers
    • Unable to investigate the bodies in Roaring Meg's Spring / the sewers due to them being missing
    • Unable to complete the investigation of the three clues
    • Cutscene does not play after infiltrating the castle
    • Unable to speak to the hospice NPC

     
    If you are still encountering issues with "In the Absence of an Ealdorman" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • The issue that you are still experiencing in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.

    Thank you! 😊

    Official Response
  • Harroguk
    11 posts

    @ubi-borealis Holy butt monkeys batman.

    217 days after launch and the missing quest marker has returned. I am able to move on from the hospice to the boat house.

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Hello there @Harroguk!

    Thanks for confirming that the quest marker has returned for you. I'm glad to hear that you've been able to progress in "In the Absence of an Ealdorman!" 😄 If you encounter any further trouble, please don't hesitate to reach out and we'll gladly take a closer look 🙂

    Official Response
  • YpsiBrave1965
    6 posts

    I downloaded the update and not expecting it to be fixed, but hallelujah, my quest marker is back. Thanks for finally getting this fixed - now to finish the game!

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Thanks for reaching out to us with an update, @YpsiBrave1965! I'm glad to hear that your marker has returned and that the issue has been resolved 😄 If you encounter any further issues, please don't hesitate to reach out to us.

    Official Response
  • DonFurinkazan
    10 posts

    @ubi-borealis

    The update fixed "Missing quest Objectives/markers" and "Unable to investifate the bodies in Roaring Meg's Spring / the sewers due to them being missing" for me ! Thanks for keeping us informed. Glad it's fixed even if it took like 7 months, I'm finally able to finish the game.

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Thanks for the update @DonFurinkazan! I'm glad to hear that you've been able to progress in "In the Absence of an Ealdorman" following the release of TU 1.2.2 😄

    Official Response
  • RKG001
    3 posts

    after reaching the springs cave, where you have to investigate the cave, it doesn't register the progress of the investigation.
    it also doesn't allow me anymore to investigate the bodies.
    i can't progress in the game now. please help to fix this problem.

  • RKG001
    3 posts

    @ubi-borealis
    for me it's still not working, i have version 1.2.2 but i can't investigate the scene.
    its stalled at 1/3
    the hidden letter was registere in the progress, but the bodies remain unable to investigate further for the story.

  • UbiSushiVamp
    Ubisoft Support Staff 27 posts

    @rkg001 Hi there! I am sorry to hear that you are running into this issue with the Quest In the Absence of an Ealdorman . This issue should have been resolved with the newest update. However, if it is still occuring for you would you be willing to send me a picture showing your game as fully updated to look further into this for you? Thank you so much!

    Official Response
  • RKG001
    3 posts

    @ubisushivamp as per below pictures, the investigation eye is grey and inactive.



    undefinedundefined

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Thanks so much for sending those images, @RKG001! I've passed these along to the development team so they can take a closer look, and reopened the investigation into this issue.

    If we require any additional information from you, we will reach out within this thread. I would recommend keeping an eye out within the News & Announcements forum for any future updates.

    Thanks! 😊

    Official Response

Suggested Topics

Community Details

58
Online
139.8k
Users
24.6k
Topics
127.5k
Posts