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  • Ubi-Borealis
    Ubisoft Support Staff 1535 posts

    Hello there!

    Thank you for continuing to update this thread with your experiences with "In the Absence of an Ealdorman." I am sorry to hear that some of you are still missing the quest marker following TU 1.2.1. The investigation into this issue was reopened by the development team, which I would like to provide you all with an update from.

    I would like to share that the development team intends to fix the following issue in a future update:

    • Missing quest objectives/markers
    • Unable to complete the investigation of the three clues
    • Unable to investigate the bodies in Roaring Meg's Spring / the sewers due to them being missing


    Once we have more information about when this update is due to be released, we will be sure to let you all know within this thread and in the News & Announcements forum.

    I would also like to provide an update on the status of the other ongoing investigations still taking place:

    • Unable to speak to the hospice NPC with the information you need in order to proceed


    @YpsiBrave1965 - I'm sorry to hear you're still having trouble with the quest marker appearing. The development team reopened the investigation into this issue following player reports after TU 1.2.1, and they intend to fix this issue in a future update. We no longer need any additional videos or save files affected by this issue at this time.

    Additional videos and affected save files were requested as the videos/files provided previously were from before TU 1.2.1. As the issue still persisted, we required videos/save files from this title update for the development team to take a closer look at.

    @LosPoyos - I'm sorry to hear that the issue still persists for you following TU 1.2.1. As shared above, the development team plan to fix the missing quest marker in TU 1.2.2. I apologise for any disappointment that has been caused. As mentioned by @Ubi-Woofer, there are no plans to implement a "Reset Quest" feature due to the structure of quests within the game. We will pass on the feedback you have shared to the dedicated team.

    @Harroguk - This issue was not included in the fixes in TU 1.2.1, which is why it was not resolved. We apologise for any disappointment caused. I have passed your report on to the development team as part of the ongoing investigation. Once we have any updates to share regarding being unable to interact with the hospice NPCs, we will be sure to share this within the forums.

    @MissVendettaXO - I'm glad to hear that the issue has been resolved for you! Thanks for updating us 😄

    Thanks all 😊

    Official Response
  • DonFurinkazan
    9 posts

    @ubi-borealis

    I would like to share that the development team intends to fix the following issue in a future update:
    Missing quest objectives/markers
    Unable to complete the investigation of the three clues
    Unable to investigate the bodies in Roaring Meg's Spring / the sewers due to them being missing


    Does this mean the fix is done and waiting for a future update ? Because that would be great news !

  • Ubi-Borealis
    Ubisoft Support Staff 1535 posts

    Hello there @DonFurinkazan!

    I would be unable to speculate on whether these fixes have been completed and are ready to deploy at this moment. I can only confirm that the development team intend to resolve these issues in a future update. Once we have more information on this update, and when it is due to be released, we will share this news within this thread.

    Thanks! 😊

    Official Response
  • jme288b
    3 posts

    @ubi-borealis The bugs are still there for me, I cannot progress any further. I have around 100hrs of game play on the PS5. When I got to the hospice I have spoken to all the available NPCS and have been told where to go next but its stuck and says i need to speak to them still, even though there is no way I can.

    In the Absence of an Ealdorman PS5

    I am supposed to search the Hospice and find out if the Ealdorman is there/where he went, I snuck in, talked with all relevant NPCs (the three in the courtyard and the final relevant NPC inside the hospice that says to investigate the bathhouse), however, the quest never updates to go to the bathhouse, it keeps saying I need to speak to NPCs in the hospice. When I use L3 to highlight relevant quest objectives all of the same NPCs are highlighted but I cannot talk to any of them and cannot progress. I'm 100hrs in and restarting the game is not an option.

  • jme288b
    3 posts

    @jzeppa12 Im in the same boat as you.

  • jme288b
    3 posts
    This post is deleted!
  • Ubi-Borealis
    Ubisoft Support Staff 1535 posts

    Hello there @jme288b! Welcome to the forums 🙂

    I'm sorry to hear you're unable to interact with all of the hospice NPCs. Would you be able to send us a video that shows you're unable to interact with any further NPCs in the Hospice, but that the quest still doesn't proceed?

    Additionally, please can you ensure you have an up-to-date save uploaded to the cloud. You can check this by looking for the cloud icon on the save you'd like uploaded to the cloud.

    We can then pass your report along to the development team so they can take a closer look.

    Thanks! 😊

    Official Response
  • Padu5454
    2 posts

    After all the patches I'm still having the same issue on xbox1. I looted the brooch prior to starting the mission as I was raiding the castle for treasure. When I did the mission, I followed all the cookies had no issue with the investigation to the point of going into the dungeon and seeing the ealdorman dead in the throne with the woman there. My progress then comes to a screeching halt. Not for nothing, but maybe a simpler fix might be a trigger that if item x(the brooch) is in your inventory and you have read the clues scattered in the castle, the next segment of the mission triggers? That would make it so if people who raid early still have to go back to see the clues, but don't end up hanging their head against the wall for 6 months. I mean, I'm a dragon pass holder and I would love to continue enjoying this game, but it's difficult knowing what I'm missing out on( can't complete the story mode, can't complete the order since the crozier is tied to this mission thread, can't obtain all of thors armor or mjolnir...)please. Look deeper into a solution that addresses all, like a simplistic if/then...
    Thanks for continuing to work on this

  • Padu5454
    2 posts
    After all the patches I'm still having the same issue on xbox1. I looted the brooch prior to starting the mission as I was raiding the castle for treasure. When I did the mission, I followed all the clues had no issue with the investigation to the point of going into the dungeon and seeing the ealdorman dead in the throne with the woman there. My progress then comes to a screeching halt. Not for nothing, but maybe a simpler fix might be a trigger that if item x(the brooch) is in your inventory and you have read the clues scattered in the castle, the next segment of the mission triggers? That would make it so if people who raid early still have to go back to see the clues, but don't end up banging their head against the wall for 6 months. I mean, I'm a season pass holder and I would love to continue enjoying this game, but it's difficult knowing what I'm missing out on( can't complete the story mode, can't complete the order since the crozier is tied to this mission thread, can't obtain all of thors armor or mjolnir...) Please, look deeper into a solution that addresses all, like a simplistic if/then...
    Thanks for continuing to work on this....

    *Corrections...

  • Ubi-Borealis
    Ubisoft Support Staff 1535 posts

    Hello there @Padu5454! Welcome to the forums 🙂

    Thanks for sharing your experience and suggestions with us. I'm sorry to hear you're still encountering trouble with missing quest objectives. I can confirm that the development team intend to resolve this issue in a future update. We don't yet have an ETA for this update. Once we have more information to share, it will be posted within this thread and in the News & Announcements forum, so please keep an eye out in these places for more updates. We hope you'll be able to continue with your adventures in Viking England soon.

    Thanks 😊

    Official Response

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