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  • Daddylow1991
    13 posts

    @ubi-woofer If you could clarify - will this fix be in the next patch, or just some future patch?

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts
    Best Answer

    Hello everyone,

    TU 1.1.1 has just been announced last night, and is due to launch today on January 14th! In this patch, we have implemented a fix for an issue whereby players would become stuck if pledging to Lincolnscire after returning from Vinland, and this should hopefully help those of you who have found that you are unable to move away from the Alliance Map after pledging.

    If you attempted to pledge to Lincolnscire for the first or second time after returning from Vinland, please try again to pledge to Lincolnscire after the patch is deployed and verify whether you are able to move away from the Alliance Map. Hopefully you should all now be able to continue the pledge as normal, and start the arc! 🙂

    If you find yourself still stuck, please share a video of this with us so that we can pass these onto the developers and continue the investigation. Thank you all for your patience with regard to this issue, and I hope that today's patch will see it fixed for you all! I will answer any further questions asked or concerns raised as quickly as I can.

    Official Response
  • PALPANTINOS
    5 posts

    Thats an issue for me as well. Ubisoft please fix this problem as soon as possible there are players that have this problems for months just show them some respect.

  • Wulfrahven
    3 posts
    @ubi-woofer If you could clarify - will this fix be in the next patch, or just some future patch?


    Kinda curious, did you read his post? He says in it "we have a fix planned for a future patch." and "The date and full contents of this patch is not yet known".

  • guest-tQ1VfYCM
    1 posts

    I’m having an issue with (A sword-shower in Anecastre quest). The issue is, when I go to the alliance map and except the quest, my player doesn’t move and can’t to anything unless exit the game and try again. Tried this around 10 times and still no luck. Anyone able to help??

  • Ubi-Wan
    Ubisoft Support Staff 600 posts

    @guest-tq1vfycm Hey there! Thank you for reaching out with this. I'm sorry to hear that this is persisting, as this was marked as resolved recently, after the team looked into previous reports! So we can get more information to forward to the team now, could you perhaps provide us with a video of the issue occurring? We'd also appreciate if you provided us a copy of your save game files by uploading them to a new case with our dedicated support team!

    Official Response
  • Brandon945red
    1 posts

    I completed the Lincolnshire story already and I am repledging to them spoiler
    However, when I pledge to them at the alliance map, my game completely locks up. Cannot move, cannot access my inventory or world map, and I have to restart the game to keep playing. If I try it again, same matter. Completely stopped my progress in the game.

    I play on Xbox One S and I haven’t even gotten to the part where Aelfgar is getting stuck. Please help.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @brandon945red Hey there, and apologies for the trouble caused by this error. As Ubi-Woofer mentioned earlier, this issue with not being able to move away from the alliance map will be fixed in a future patch, though we are still waiting on an exact date. I'm very sorry for the inconvenience caused in the meantime, but I hope to be back soon with more information!

    Official Response
  • AllianceStuck
    156 posts
    This post is deleted!
  • SHABZY.
    8 posts

    all i want to know is that will it be fixed before the siege of paris

  • AllianceStuck
    156 posts

    It's been two months now that I haven't been able to play this [censored] game because of this bug. What a piece of [censored] game.

  • royalblack2014
    10 posts

    @alliancestuck in the meantime i completed every single stupid trophy in this game, i just need to complete the story, i had to read what happens next , it's the worse gameplay ever, and also telling us a future patch is totally disrespectful to loyal assassin's creed fans..
    Ubisoft should give us watch dogs legion as some apologies gift, because i don't want to buy it after this disaster they caused!

  • Souljournaler
    1 posts

    Having exact same issue. Didn't kill Bishop Heredrith when I had a chance the first time. He turns and I am given a second chance at end of the game and accept the Lincolnshire mission again but when I do I freeze in place and cannot move to carry out mission to kill the Bishop

  • dashboxer
    1 posts

    Is there any point raising a support ticket for this issue? I've been playing on Xbox Series X and have been stuck with this bug for weeks. Completed all the other areas and running out of anything meaningful to do. Fed up of this situation.

  • PPGrootinho
    4 posts
    This post is deleted!
  • yobafrmstarwars
    1 posts

    Same problem for me.
    Is there a way i can get a refund for this game this this bug is in the game since launch and still not fixed. i payed full price for a game that i cant play and would like to get my money back as the issue isnt addressed at all

  • PPGrootinho
    4 posts

    @yobafrmstarwars I had the same idea as you but sadly it´s not possible. I lost the saves with 51 hours of gameplay and i just didn´t want to play more. But i just got it back and now im just waiting for this patch release.

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    @dashboxer At this time the development team have all of the information they need and have prepared a fix that is due to be deployed in a future patch. If you'd like to raise a support case for your experience of the issue, you are welcome to do so, however your participation in this thread is already enough for us to track your experience so don't worry!

    @yobafrmstarwars You can submit a refund request to us if your purchase of the game was made through our store, however if the game was purchased via another retailer, you'd need to contact them to request a refund instead. You would be subject to our digital or physical refund policies as appropriate for the type of game you own.

    Official Response
  • PPGrootinho
    4 posts

    why not just release the patch with this specific fix? I say that because i and much people can´t play the game because of this bug and are waiting for so long to play the game.

  • AllianceStuck
    156 posts

    Any day now ubi. We are all waiting for the [censored] patch so we can play the game that we spent a lot of money on.

  • Ubi-Woofer
    Ubisoft Support Staff 713 posts

    @ppgrootinho It is not possible for the team to advance the release of the patch I'm afraid. We'll communicate as soon as we know more about it and when it will be. I apologise for the inconvenience in the meantime - the team are doing everything they can to address the various issues players have been facing.

    Official Response

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