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  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    @MrShepard93 - Hello! Please refrain from sharing threads regarding other issues within this thread, as this goes off topic and goes against the forum rules. A member of the player support team will reach out to you as soon as they are able to, so please be patient. Thank you!

    Official Response
  • Ubi-Woofer
    Ubisoft Support Staff 1031 posts
    Best Answer

    Hello everyone,

    TU 1.1.1 has just been announced last night, and is due to launch today on January 14th! In this patch, we have implemented a fix for an issue whereby players would become stuck if pledging to Lincolnscire after returning from Vinland, and this should hopefully help those of you who have found that you are unable to move away from the Alliance Map after pledging.

    If you attempted to pledge to Lincolnscire for the first or second time after returning from Vinland, please try again to pledge to Lincolnscire after the patch is deployed and verify whether you are able to move away from the Alliance Map. Hopefully you should all now be able to continue the pledge as normal, and start the arc! 🙂

    If you find yourself still stuck, please share a video of this with us so that we can pass these onto the developers and continue the investigation. Thank you all for your patience with regard to this issue, and I hope that today's patch will see it fixed for you all! I will answer any further questions asked or concerns raised as quickly as I can.

    Official Response
  • Danyslo
    2 posts

    Hi! I cant finish the quest!
    Now im stuck in the game!


  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @danyslo I'm sorry to hear you're unable to finish this quest! Have you tried speaking to the Captain NPC of the quest? While there isn't a marker to do so, this might work as a temporary solution.

    Official Response
  • QueenOfHearts_5
    3 posts

    @daddylow1991 me to 😭 but I can't verify game files because I'm on a console

  • Danyslo
    2 posts

    @ubiexcellent
    Its a quest
    In thw absence of an ealdorman!

    after the last update the game constantly throws me out in the section to report eror status.
    
    the game is completely destroyed.
    can I ask for a refund?
    I bought it in physical form


  • guest-Pp0HtuOk
    2 posts

    @danyslo thw game is just a mess and nothing but a huge scam i waited for them to fix it since December and they still didnt fix it

  • zulucharley
    4 posts

    Can't finish Lincolnscire


    When trying, there's no green marker on the map and no information about what to do.
    I'm playing on PC and got the latest update - 1.1.2.

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello all!

    Please note that this thread is about being unable to move away from the Alliance map after pledging to Lincolnscire. If you are unable to proceed in the quest "The Absence of an Ealdorman," please can you check out the megathread dedicated to this investigation.

    If you are unable to move away from the Alliance map after pledging to Lincolnscire, please don't hesitate to update this thread with a video so we can investigate this further. If you have been affected by a different issue, please check out our megathread list for a more suitable thread, or create a new one.

    @Danyslo - If you purchased the game from the Ubisoft store, you are welcome to open a support ticket and submit a refund request. Please take the time to read the physical refund policy before doing this, as we are unable to guarantee a refund will be granted if you don't meet the eligible criteria. If you purchased the game from another retailer, you will need to contact them with this request.

    @zulucharley - I'm sorry to hear that no quest triggers when pledging to Lincolnscire. Would you be able to find a similar thread in our megathread list, or create a new thread about this so we can investigate further?

    Thanks all! 😊

    Official Response
  • zulucharley
    4 posts

    @ubi-borealis - No solution in the megathread list.

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hey there @zulucharley! If you're unable to find a megathread about your issue, please could you open a new thread? We can then keep the investigations separate.

    Thanks! 😊

    Official Response

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