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  • Slevexz
    79 posts

    And that makes no sense at all, we tagged pretty much all staff here in this forum, ask for help for the last 20 days here and nobody cares and now after almost a month we need provide tickets? You all should have ask that 30 days ago

  • ryankwaker
    38 posts

    @ubikobold well....I did that about 2 or 3 weeks ago already......the dxdiag and screenshot thing

  • ShockB0lt
    13 posts

    @UbiKobold Hi there, ticket number is 13805067, thanks

  • peterlaub
    Original poster 61 posts

    @ubikobold
    Here is my ticket: 13805366




  • Snt.Grem
    28 posts

    @UbiKobold 

    Well, it's funny, don't you think? How could such a serious team like UBISOFT release such a patch without being able to rollback?

    I bought the Ultimate Edition for a lot of money for my region. I enjoyed the game for 90 hours and now I just can't play it, I can't get the money back and the development team that spoiled the game for me is unable to reproduce this problem.

    The frame rate even at "high" settings drops to incredible values, even in the open field I can not get smooth gameplay.


    spoiler

    https://drive.google.com/file/d/1piaVmBGbxJyA5ZjMkrnxwQLlQBFAmsPi/view?usp=sharing - DxDiag.txt
    https://drive.google.com/file/d/1G_82-1gk3XBp9GVaik3auKAJMKKxhmDr/view?usp=sharing - MSInfo.txt

    But before the patch, I played at the highest possible settings under vertical sync, and even in the most difficult scenes, my FPS was stable at 60.

    Good job!


  • Zarael1721
    95 posts

    @ubikobold

    13806288 ticket number


  • ruanseth
    32 posts

    Like others @UbiKobold I feel the latest communication telling us to now open a ticket is very annoying. For those who have uploaded their info here, as asked weeks ago, are we now supposed to do this as well? I'm not sure it's worth the effort as I can't be bothered to play the game any more. The facts are simple: patch 1.1.0 has caused a major performance drop that is plain and clear to see, even on console... My son is playing on an Xbox OneS and post patch performance is terrible, and there for all to see, and as it's fixed hardware I can't believe your devs do not know what is going on, and why. I have been willing to cut slack over the festive period, but this is becoming amateur hour stuff now.

    I've spend £150 GBP with Ubi over the past few weeks with PC Valhalla, Xbox Valhalla, and PS4 Fenyx Rising, which was disgracefully price tanked just two weeks after release, meaning us parents who bought games for Xmas have been royally ripped-off. Well, it's not a mistake I'll make again.






  • Zarael1721
    95 posts

    @ruanseth

    Hopefully this time its not just asking for ticket with only reason to calm us down for next few weeks as last time with screenshots of benchmarks etc... That would be really pathetic already... we need to see results and i think in this thread is already more than enough info to figure out the core of problem... Anyway we can send tickets too if it can really help somehow and if its something new for ubi team to work with what i really doubt...

  • guvenerturk
    13 posts

    @ubikobold case number 13806727

  • Janiya1013
    28 posts

    @slevexz in the quest of blood and bonds I can't progress in the main story.i completed the quest and it still showing like its not complete.this glitch is stopping me from playing the game. I'm at level 400 I refuse to restart a new game.would yu please help me with this issue or put out a patch to fix this.

  • Kormac67
    617 posts

    Anybody notice an improvement after the Yule feast has ended? For me it felt better today.

  • xXdouglasXx8036
    15 posts

    @ubikobold hello this is happening on Xbox series S/X too

  • T1GFX
    34 posts

    @ubikobold 13807427 13807427

  • T1GFX
    34 posts

    @kormac67 No. Exactly the same. Long startup times, a seizure warning that lasts 2 minutes, CPU core underutilization in game.

  • Zarael1721
    95 posts

    @kormac67

    Same low CPU utilization and fps still arround 30 lower than before at cities and villages mostly...

  • peterlaub
    Original poster 61 posts

    @kormac67
    Nope. Your lucky 😉 ,mine is still broken.

  • Kormac67
    617 posts

    @t1gfx Just delete videos\en directory (or whatever you language is) to get rid of the warning on startup.

  • AndyPDD5
    13 posts

    Still no update from Ubisoft? It's shocking that more than two months after release, we're steal dealing with this issue with no official acknowledgment from Ubisoft.

    I can see a class action lawsuit coming if this issue isn't fixed soon, you can't sell a broken product to millions of people and make no effort to fix it.

  • AndyPDD5
    13 posts

    It's shocking that more than two months after release, the game is still broken and all we get is "we're investigating the problem".

    Does it take you two months to investigate a problem that's stopping 99% of your customers from playing your game?

    I can see a class action lawsuit coming if this issue isn't fixed soon, you can't sell a broken product to millions of people and make no effort to fix it.

  • ruanseth
    32 posts

    @kormac67

    No, sadly no change. I ran the benchmark and am still in the low 30's rather than the high 50's I was getting before. No change in gameplay performance either.

    CPU at 50% which IS the problem. Clocks are not dropping, but usage is low.

    I can't believe the devs cannot fathom this, and fix it.

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