SOLVED [RESOLVED] [PC] After launching the game, it freezes on the splash screen | POST HERE0 Likes/1211 Replies/14803 Viewsace50k 2 posts
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TSR_elias 1 posts
I can't skip the "Warning: Read before Playing" any Tips?
I play on pc
VonHaiPale 1 posts
I trying to start Valhalla on pc from uplay, but when i trying so, i just got the AC logo, and from here it stops. I have tryed to resintal the game, deactivate my firewall, update anything that can be updated but nothing works. Pleas help me out of this.
Jwoods74 1 posts
this is the only game i own that wont load up and is stuck on the splash screen. no other games demand me to add it to the c drive. if i can play games like cod borderlands destiny etc without a problem i shouldnt have a problem with this one. assassin creed is one of my favorite series and is sad to say im gonna to ask for a refund because i cant even play the game #letpeopleplay #fixit
unlivingter0r 1 posts
cant seem to get passed the splash screen showing the games logo. have been in contact with ubisoft suport for the past 2 weeks. they dont know what they are doing it seems like. i have asked for a refund but they refuse so far. i shouldnt have to redo my entire pc to play a game. it should be install it and play. the most i should have to do is my be sure my pc is all up to date. anybody have any solutions maybe so i can play the game i paid 60 bucks for? ubisoft is no help.
Demonicarcher 2 posts
Have had game for over two weeks and still haven't seen the menu of the game because game always gets stuck on the slash screen.
Demonicarcher 2 posts
I have had the game for two weeks and I still haven't even seen the menu of the game because the game always freezes on the slash screen. I have aslo tried everything the support tells you to do, but nothing.
MissMDee 4 posts
Same for me except I’m on PS4. It freezes every time I try to start the game now. I can’t play at all.
snaazex 2 posts
Same here for me on a PC.
Starting the game just ends up in a permanent popup just after launch, then nothing else happens no matter how long I wait. Issue registered with support, no life signs from the company at all. Frustrating to wait this long without being able to use the product you've bought.
scottyusceaser1 34 posts
ok guys try this..
Delete 'AcValhalla config setting' in 'Documents - Assassins Creed Valhalla.
IF you've been using Reforge for mods, make sure it's open before starting the game.
Then go to your games '.exe' folder and make sure you're not starting it with the 'ACValhalla_Plus' ONLY open it with 'ACValhalla'.
This worked for me and it doesn't get stuck at the logo screen, and to even make it load faster I deleted some video clips in the 'Video' folder so when it starts it loads straight away... To do this go to 'Video folder' in your games '.exe' and delete
Than go to the folder that supports the language you are playing the game in for me its 'en' and inside it has:
Delete them too... and your good.
Hope this helps.
Abhi_TheGamer 7 posts
Looks like the 1.0.4 patch does nothing for me and still have issue. Same config, Ryzen 7 2700X, GTX 1060 6 GB Version, game is installed in a SSD in exFat file format.
HayBai 4 posts
New update came, 1.04. I believe, and again game didn't even start. So new sound/video files was added and had to do hardlinks for those files too & it started to work again.
Ubi, pls can you fix the issue...?
krvpt. 63 posts
i am extremely dissapointed in ubisoft, in fact im furious. i bought this game on the 8th of this month excited for it to come out, only to have the game not launch for me and get stuck on the splash screen and just closes.
i talked to ubi support for 15 DAYS and i've decided that i would wait for the next title update to see if they fix the issue. spoiler alert (they [censored] didn't) so now i have to go without playing assassins creed, a game i paid $60 for and meet all requirements for.
ubisoft, i WILL be getting my refund because you don't know how to release an unbroken game and obviously dont know how to fix this issue either.
CPU- RYZEN 7 2700-MEETS REQUIREMENTS
GPU- RTX 2070 SUPER- MEETS REQUIREMENTS
all drivers updated and windows as well. ubi, you just lost a customer, ill be getting my money back and buying a game worth actually waiting for, cyberpunk 2077.