@commiczar woooooooooooooooooooooooooooooooooooooooooooooooooooow

This worked for me:

To update. I was able to get the game in my library. I ordered it onto the wrong Uplay account of mine. It does run. No issues. Avg Fps 65. I'm using 457.09 as mentioned.

Support told me I am getting this issues because I am installing my game on a Microsoft Storage Space Device. Even though it is not true I checked my own dxdiag report and that doesn't seem to be the case.

@eisenthorn621 did not work for AMD 5700xt

@xyrella Well what is the difference of that and a hard drive?

@royalretro87 check the article they sent me. https://support.ubisoft.com/en-gb/faqs/26541/Game-crashes-with-Microsoft-Storage-Space-Device/

@qwertzy7 yes im running on bootcamp and may if you have the same issue try to create a Virtual Drive and install the game there. Worked for me

I have the same problem. Tried everything

1. Reinstall uconnect
2. Reinstall game
3. Switch from SSD to HDD

Doesn't work. Still stuck at the wallpaper gif emblem when trying to launch.

HOWEVER - this problem did not exist for me at 9am CET. I played the game for a couple of hours but now some patch or something went out between then and 2pm CET (I saw it update something) and now it hangs.

It's some relief that I see it's a widespread issue but frustrating for everyone suffering from it.

Hey there, I'm sorry the game isn't launching! If you have performed all of the steps in this guide, please get in touch with us and submit your system files. We've had some reports of this issue and are investigating, and these files will help us pinpoint and fix the cause. Thank you for your continued patience.

I’m having the issue where I can’t get past the logo splash screen and can’t contact your support because it’s limited. What would you recommend me do?

@celgirin Contact US support by changing the language to English US.

@celgirin I created a support case then you can use live chat.

this is getting daft now. Been waiting since launch to play and this splash screen wont move, tried everything i feel sorry for the people that got the collector's edition...

I have been dealing with the same issue for the past 14 hours. I have tried every "fix" suggested and cannot get the game to launch past the splash screen. Both my other games run from Ubisoft Connect with no problems. (AC Odyssey & Rainbow Six)

@xyrella anything through live chat?

Yeah having same problem
I'm running 1080 Ti, 8700 i7, 32Gb ram

uninstalled/reinstalled graphics driver

verified files

ran as admin

just loads up the AC Valhalla little window, then nothing

This is getting ridiculous. 24 hours is soon passed from launch and many of us can´t even launch the game. I only lost 15 euros cause ubisoft +, but I would be seriously [censored] if I had payed full price for this game. Is there any word for a fix coming maybe? Because this is definitely an issue on their end. Not ours.

install the game on your main drive (windows installed) - then it works - just move it from one drive to the other if allready installed on another drive. After that verifie your files and it will work -

So an update. After 10 minutes it times out and gives this error. I've launched a support ticket (13171417)



I've launched a support ticket.

you have not to reinstall the game - just move it to your windows drive, then verifie the files and it will work -