xKalashu 2 posts
Got the game a few days ago,since then i have like 4-5 crashes per day.
Its not a hardware problem as i have a 2070 super 16gb ram i5 8600k at 4.2.
Its really annoying yo start over quests just because the game crashed while i was trying to finish them.
Never had a single problem with oddyssey but with valhalla its so frustrating.
Ive verified all game files,game is updated,nvidia drivers updated like everything its ok but the game still keep crashing.
Ubisoft Support Staff Ubi-Raziel 197 posts
I've done everything which is recomended here: https://support.ubisoft.com/en-gb/Article/000061047
I have new CPU, MB and RAM.
Clean Windows Instalation
Now I wanted to record my game. I started recoring and after 15 min game crashed, recording (windows+g) crashed with the game also so I dont have a movie with this crash.
You can contact me if I could be usefull tomasz.furman[at]world.pl
Thank you for getting back to me, and for trying to record with Windows.
I managed to find more than 1 thread for this issue, so I have merged you together!
Those who are now experiencing frequent crashes after patch 1.1.0, please provide me with a DxDiag .
Here is how: https://support.ubisoft.com/Article/000078583
Your Ubisoft Connect launcher log may also provide some insight into these crashes, which can be found here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs\launcher_logs.txt
They can either be added to a support case, or a direct link will be fine too. I can then try to gather some reports together, then submit it to our dev team for investigation.
All the best!
Original poster Power_of_Rome 24 posts
This post is deleted!
Ubisoft Support Staff Ubi-Orion 161 posts
If you're not able to host those and send us the link here you can submit also submit those to us on a support case.
You should be able submit your system files to us by opening starting a Live Chat or contacting our support teams on Facebook and Twitter who will be able to open a case for you. Thanks.
StiFler_s_MoM 3 posts
@italickus Same, i had 40hours without crash. Support is not working. I think it is time to refund.
Spidermonk111 12 posts
I started having crashes every time I entered combat since I plugged in an old XBOX 360 controller to fix the walk speed issue. It was really noticeable a couple days ago crashing every couple minutes when a fight would start. I've probably submitted half a dozen crash reports haha.
I went back to keyboard and mouse only today and so far it hasn't crashed in 30 minutes of play. Might not be related, but I never had a crash before I tried using a controller.
Today I can't play even 10 min