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  • mk.91
    Original poster 3 posts

    Hello,
    I have a question regarding valid refund reasons. My configuration seems to be able to run AC: Valhalla (GPU is borderline, but other specs are fine (Lenovo laptop, i5 8300H, GTX 1050 4GB, 8GB RAM, SSD); more than several gameplay videos suggest it can be played with decent FPS if the settings are low, which I am perfectly fine with). Since I was thinking about buying the Ultimate Edition, which is ~100€ (obviously, not a small amount), I was wondering if 'not meeting hardware requirements' is a valid reason for a refund? (In case the game crashes/is unplayable etc.). Thanks!

    P.S. I didn't find any thread or video where it was stated that this configuration cannot run the game in satisfactory FPS with lower settings, but just wanted to check to make sure (since GTX 1050 is not listed officially as far as I have seen)

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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  • UbiKoreanBBQ
    Ubisoft Support Staff 388 posts

    @mk-91 Hi! I appreciate you reaching out about this! Due to many different factors of your PC, you may have a different outcome than what you may have seen in gameplay videos. As the GTX 1050 is skipped between presets requirements, this would imply that you don't meet system requirements. Note also that Laptop models of the desktop cards may work as long as their performance is on par with the minimum configuration. 

    To end though, it is always up to the Store team for the final decision. You can raise this question with them here. 🙂

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