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    CypherX0ne
    Original poster 3 posts

    Like many others and after a very long waiting time, I got the answer to my refund ticket on Ubisoft Connect.
    "We cannot refund u, because u have allready startet the game."
    So how can we find out if the game is not what was promised without starting it? We cannot (maybe buying, not playing and scouring the forums = but then why did u already buy?)
    Cyberpunk 2077 also did also make a horrible bad launch performance on some platforms, but atleast CD Project Red allowed refunds of games, which were already played to salvage some of their reputation. And it feels like ubisoft doesn`t really care about their reputation.
    Like killing the chickens to get the eggs.
    When a few country`s already cracking down on lootboxes, I really hope there will be a move to change laws to make the practices of releasing bugged games to meet holidaysales illegal.

    I am really someone who never makes post and is in only-read-mode, but valhalla has driven me just so far.
    I am but one person, but I will not forget.
    I will be waiting for your next AC game and I will be damned if I don't take time out of my day the make a post to make others remember this mess and what preordering brought us.

    Doens't really feel good to be a dead chicken.....

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  • ADarklore
    91 posts

    @cypherx0ne Hate to break it to you, but apparently the 'refund' from CD Project Red is a lot more complicated than people are making it sound. Apparently, this refund is up to individual storefronts, and most places are not allowing refunds for opened or 'used' games- such as if you've installed and started the game. I read all these comments complaining about wanting a refund for Valhalla from Ubisoft because "CD Project Red" is doing it... but yet... the truth is, they're not. Just because they say, "You can request a refund" doesn't actually mean you're going to get a refund- since it's not them, but the retailers, that will be issuing the refund.

  • bizantura
    14 posts

    CDPR does what they all do, big words on a nothingburger. Not to mention it is not up to them but the retailers.
    I don't know when you bought Valhalla but I did just recently and the game plays fine. That is to say no big gamebraking
    things so far.

    Society does it to themselves because deep down most of us believe in the premise that being "exteme oppurtunistic"
    is a necessary and good way of life. Can't say it to once face that is reserved for corporations and shills.

    My main gripe to date is that the protagonist both female/male are serious ugly. To have to look upon that in 3de person view
    the whole time!

    In todays world I can live with some pop-ins, lower framerates and minor bugs. I bought Valhalla on the same day as Cyberpunk or
    is it Cyberfunk! CDPR should be ashamed, really ashamed! That thing is not even in a playable state!
    Quess what I am playing insted. I smelled it when I went to pick-up my collectors edition that it would be full of bugs, CDPR always is.
    But this bad I did not expect. I don't think it will be in a playable state for another 6-12 months if ever and probably due to modders.

  • bizantura
    14 posts

    @bizantura Seems Sony just pulled Cyberpunk from the PS store and giving full refunds. Right call if you ask me.

  • ADarklore
    91 posts

    @bizantura I guess this just goes to show that Cyberpunk is much, much more problematic than Valhalla. I started playing Valhalla a little over a week ago on PS4 and have only encountered one glitch- and that was the ingot loot from an NPC- where it wouldn't loot as the body had disappeared... simple fix... just had to fast travel away from the location, save game, exit, restart and reload... then travel back and NPC was alive again and was able to loot. Some of the major issues that some people are having, I have not personally experienced. Based on reviews of the game, only a small number of people are experiencing problems with Valhalla... while frustrating for them... it still is not a major number to cause this type of reaction from Sony or other retailers. Even when Odyssey was released it had a fair number of issues, which is why I normally do not play a game until it's several months old.. I waited to play Odyssey until this spring, and the game was completely finished and I had ZERO issues with it. As Odyssey was the first AC game I played, I don't have experience with other AC games, but I've heard almost all of those also had initial problems and glitches... so players should already know and expect an initial AC release to have some bugs that will need to be resolved over time.

  • ThoughtTwenty
    70 posts

    @adarklore Most games have some kind of bugs when they get released. I don't know of any game I've owned that didn't have a few patches along the way to fix things. It's the nature of large-scale software development that you'll never reach perfection. As we've seen, the game-breaking bugs aren't reported by everyone. When I look at my PS5 trophy list, I see that people are getting platinum trophies - so the game as a whole isn't broken.

    I know Valhalla didn't get the level of exposure that Cyberpunk 2077 did, but it's still a major launch title for the new consoles - a major quality failure would have been widely reported (as has been for Cyperpunk).

    The fact that Cyberpunk got removed from the PS store is a huge, huge deal.

    Personally, I've done almost 80hrs of gameplay and not found many horrible game-breaking issues that weren't fixed with a reload or a fast-travel. I know that other people have had issues, but not everyone has had the same issues.

  • JCar4327
    617 posts

    @adarklore AC games didn't really have release day issues until Xbox One and PS4 released, and that title was AC:Unity. And every major title, from every major publisher, I have purchased since that time has had issues upon release. Ever since studios moved to this 'gaming as a service' model that we currently have there have been games released that should probably have stayed in development a while longer, but when they can release them and put out hot fixes and patches on a regular basis it disincentivizes studios from releasing bug free games.

    I also must agree with most of the posters in this thread that Valhalla is not near as bad as a lot of people make it out to be. Unity was a very bad release and Ubisoft definitely made it right with players. They stopped selling the season pass and gave anyone who had purchased the season pass a free game from their library. They also released all season pass content for free to anyone who bought the game. So they are quite experienced in determining if there is a serious enough issue to warrant refunds or some other compensation for a bad release. I am confident if it was really that bad they would do something to make it right.

  • bizantura
    14 posts

    @adarklore
    That is why I waited a few weeks before purchase. Cheaper and lesser bugs. Also youtube footage that makes a easyer assesment if one would like it although that is not a guarantee.

  • Kormac67
    626 posts

    @jcar4327 Same here - I have been lucky and only had minor glitches and like 10 crashes (not that much in 180 hours).

    If someone finds the characters ugly - well there has been a ton of footage available before launch to recognize this.
    I like my female Eivor just the way she is. ❤

  • ThoughtTwenty
    70 posts

    @kormac67 I also prefer the look of female Eivor. To my mind, male Eivor looks as though he's very uncomfortably constipated during most of his scenes.

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