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  • Cannot "Confirm Action" on pc to get details on Order of the Ancients or access emails or media on Laptop

    0 Likes/3 Replies/21 Views
    TheBard87
    Original poster 2 posts

    I am unable to confirm action when I click on emails in the laptop. I've tried rebinding my keys, reverting graphics and everything to default or lower settings. I cannot access emails, or anything in the laptop menu. Main menu I cannot access any of the ads on the right side of the main menu, updates or store ads. Order of the Ancients is also unaccessable when I try to get details on any member, pop up asking me if I want to confirm the action will appear and I accept and press spacebar to get the details but nothing comes up. I have verified the games files several times, even reinstalled the game. No affect. I've restarted my pc several times, removed overclocks and even did windows update, reinstalled nvidia graphic drivers. I am at a loss of what the problem could be.

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  • Ubi-Raziel
    Ubisoft Support Staff 197 posts

    @thebard87 Hey, I'm sorry to read you're facing this issue.

    I have seen 1 other report of similar behaviour; another player was unable to open Ancient of the Order details as you describe. We tried testing this but were unsuccessful.

    When prompted to Confirm Action, can you please try selecting "No" to see if that works?

    Also, would a video of your issue perhaps be possible? That would help us present the issue to the ACV team.

    Official Response
  • hellcatuzi
    31 posts
    Banned
    This post is deleted!

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