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  • QUINNIEBOY
    Original poster 1 posts

    Hi Ubisoft team!

    I entered my activation code for the ultimate edition, (berserker outfit, compagnon, mission & cosmetics) i did get to play the berserker mission but i did not recieved my wolf Mount, armor, noir the longship cosmetics or the settlement pack. My settlement is almost lvl 4 now, built a stable some other buildings etc. Progressed through tbe story a bit, last mission i did was form a alience. I looked up some forms and i shouldve unlocked it by now but still nothing.. Hope we might be able to sort this out!
    Have a nice day!!

    Kind Regards

    Quinn Broers

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @quinnieboy Hello Quinn, and many thanks for posting about this missing content on the forums. Looking into this further, it appears you have the Gold Edition added to your account. This edition comes with the Season Pass and base game, but not the Ultimate Pack. I'm sorry for any worry or confusion caused, but I hope this helps clarify why this content is not visible on your account.

    Official Response
  • guest-7fDoKDLP
    1 posts

    @quinnieboy

    i am facing the same problem.
    purchased ultimate edition and did not get any armor.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @guest-7fdokdlp I'm sorry to hear that you're missing the contents of the Ultimate Pack from your account! To begin troubleshooting this, please complete our basic troubleshooting steps that were created for the PS5. Following this, please contact our Technical Support teams on the support website, making sure to include a picture of your Ultimate Pack key.

    Official Response

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