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  • Bcqhorsfield
    Original poster 3 posts

    Hi guys,

    So I've sunk about 118hrs into the campaign on my PS4. Connected to my Ubisoft Connect account. Have a bunch of saved games. None of them have a cloud symbol next to them...
    Recently bought a PS5 and was looking forward to continuing with the PS5 version, but even though that is also connected to my Ubisoft Connect account, it only has the 'start new game' option on the main screen. I've tried re-saving games on my PS4 and waiting, but I never seem to get any saves uploading to the Ubisoft Cloud services. Has anyone else encountered this? ANyone have any ideas how to fix this situation?

    Thx in advance...

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  • Bcqhorsfield
    Original poster 3 posts

    So you can't open a support case, chat is unavailable, and posts here get ignored.
    I'll have to think long and hard before buying anymore Ubisoft games from now on....

  • nailzee
    2 posts

    Similar issue here, although I managed to get a cloud save in the ps4 version three days ago. Back then it didn't show up in the ps5 version though.
    Today however the cloud save suddenly showed up in the PS5 version. It's three days old though and currently I'm trying to get an updated cloud save in the ps4 version, no luck yet.
    I started a new game on PS5 once to get the "Load Game" button in the menu and an auto-save from the intro of the game showed up this afternoon, but now it's gone again.
    I've noticed that the two occasions a cloud save showed up was at around 1pm CET.

    Cross progression is really a big mess it seems.

  • Bcqhorsfield
    Original poster 3 posts

    Still nothing.
    Really sucks that this promised 'cross-play' feature is so broken. Soured my experience. I've started a new game on PS5 and still have my animus store purchases, but basically feel like this broken feature and lack of support has put paid to my chances of buying any more Ubisoft games...

  • ovanash
    2 posts

    @nailzee how you managed to get a cloud save?

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