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  • Online service error when attempting to view any items in the ubisoft store and when attempting to access ubisoft connect through the game

    0 Likes/2 Replies/153 Views
    GETSHREKED7005
    Original poster 8 posts

    I just recently got AC Valhalla for Christmas, after I downloaded the game and started playing I tried looking at the packs and additional items available for purchase in the store but when I clicked to view packs or companions, etc, I received a 0x00000004 error message. Then I went to look on Ubisoft connect to my surprise it has not registered that I have the game on the Ubisoft app.
    I have already attempted unlinking and re linking my Ubisoft and Xbox accounts but it has not worked. I submitted a support ticket 4 days ago and still no response.
    I don’t know what to do and I’m starting to get frustrated, anything related to Ubisoft online services I cannot access in game.
    If anyone knows how to fix this please tell me, and hopefully the development team will see this and fix the problem for others as well.

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  • lotusfrog
    1 posts

    I have similar problems connecting to the store. The Reda store in your settlement is one place that the issues comes up. The screen that gives you items/quests to purchase won't come up (it does for a split second and then I get the error msg).

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