0 Likes/2 Replies/23 ViewsOriginal poster Hawk883 1 posts
After the 1.1 patch and Yule update I am now having problem with video glitches on my TV. It is running from the XBox One to the TV via a high quality HDMI cable and seems to get worse when I am in town and attempting Yule side quests, currently herding cows. The screen has horizontal noise lines and freezes, no video no sound, frequently. Then there will be an error message from the tv to change the source resolution. Game ran smoothly without issue for the previous 50+ hours of gameplay.
Ubisoft Support Staff UbiKobold 673 posts
Hey Hawk883! Thank you for reaching out about these glitches and freezes you are experiencing. Just in case, please try our quick guide here. In addition, since this has been happening since the latest update, have you tried un-installing and re-installing the game?
If those above steps do not resolve it, could you send me a video from your gameplay that shows these video and sound issues? If so, just post it to YouTube as unlisted and then send me the link. Thanks!