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  • GalCapone
    Original poster 4 posts
    • On the initial launch of AC Valhalla for the past 2 weeks, the Ubisoft Connect app gives me a message that some files are missing or moved when I try to play AC valhalla.
    • I look in the file directory and I notice that ACValhalla.exe is missing.
    • I verify files, Ubisoft connect app notices that files are missing and wants to repair the game.
    • Files get verified and the app downloads the missing files, and then the download fails at the very last piece.
    • I try to re-start downlaad, and it will not work.
    • The only way for the work to launch is for me to re-install the entire game.


    That would be fine only for that, on every boot of my PC, when I try to play Valhalla, the .exe file is again missing.

    Re-installing the Ubisoft Connect app has not resolved the issue.

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  • UbiKoreanBBQ
    Ubisoft Support Staff 206 posts

    @galcapone Thanks for reaching out to us with this issue! Can you let me know which drive you have your game and Ubisoft Connect installed on?

    Official Response
  • GalCapone
    Original poster 4 posts

    @ubikoreanbbq I have both the Ubisoft Connect and AC Valhalla installed on the same drive. (F:)

  • UbiKoreanBBQ
    Ubisoft Support Staff 206 posts

    @galcapone Okay. Would you be able to, as just a test, move the game and client onto the C drive and let me know if it's presenting the same behavior?

    Official Response

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