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  • Abrockmann
    Original poster 1 posts

    So a little while ago I purchased a pack of 2300 Helix Credits through the PlayStation store, but they were never delivered. I then later contacted Ubisoft support and they said, after sending some screenshots of the purchase information and whatnot, that the issue would be moved up “to the next level”. Anyway, it’s been a few days and I still haven’t heard from them or gotten my credits so I was just wondering how long it generally takes for such issues to be resolved. Has anyone else had such problems before, and, if so, how long did it take for you to get your credits or any response from the support team after clearing things with the initial help consultant?

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • DreadGrrl
    165 posts

    @abrockmann I had this issues with Odyssey and Xbox, and it was between seven and ten days to resolve. Microsoft blamed Ubisoft. Ubisoft blamed Microsoft. I have no idea who actually fixed it, or exactly when they fixed it: as I received no email or notification from either of them that it had been resolved.

    In my experience, a Magic 8-Ball could provide more helpful information than Ubisoft or Microsoft. Maybe Sony will be a different story. 🙂

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