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  • CallMeDefective
    Original poster 3 posts

    Hi, since I've bought AC Valhalla back in December 2020, randomly when I alt-tab and come back to the game, my FPS drop from 40 to like 5. Already searched about this on the internet and found a lot of people with the same trouble. Was wondering if is there any way to fix this.

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  • Kiron74
    2 posts

    @callmedefective same here, it's frustrating

  • Voidolt
    8 posts

    They mention that they have fixed this issue with alt-tabing and FPS dropping but looks like they didn't fix for me. Same issue that it goes down from 60 fps to 15 fps after few minutes or fast travel...

  • UbiKoality
    Ubisoft Support Staff 440 posts

    @voidolt Hey there! I'm incredibly sorry to hear that you've been having trouble with this. Have you tried completing our technical troubleshooting guide in full? Those steps can help resolve various technical problems, improve game performance, and can even help correct bugs. I would also recommend performing a clean boot! That process will check for and identify any programs that could potentially be interfering with the game causing technical problems. Ultimately, if the problem persists, please upload your MSinfo file in a case at support.ubi.com. From there, our team will be able to provide efficient, specialized assistance to get this resolved.

    @CallMeDefective @Kiron74 I do apologize for the delayed response here. If either of you are still experiencing this, please do not hesitate to let me know or try completing the steps I recommended above. Thank you!

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