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  • ghostbin.co
    Original poster 1 posts

    Hello I have an issue where I am not even able to get past the first splash screen without it crashing it leaves me with no error message and the splash screen is on screen for 5 seconds then crashes I have the latest version of windows ten I have a very good pc everything above recommendations a gtx 3070 and a ryzen 7 3700x I have tried everything and when I say everything I mean everything multipool YouTube videos all the suggested things to do on the main Ubisoft support recommendations I have installed it to my d drive uninstalled and installed again on my c drive nothing works and I'm really upset because I was looking forward to playing it I have been trying to get in contact with Ubisoft support and every time the chat is unavailable and I can't even post a case as it just doesn't let me I have applied for a refund and they have not gotten back to me after 5 days I really just want it to work can anybody help me! many thanks

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Ginge
    Ubisoft Support Staff 257 posts

    Hi @ghostbin-co
    Sorry to see you're experiencing this.
    If you've already gone through our PC Troubleshooting Guide, can you contact us via Facebook PM or Twitter DM with copies of your DXDiag and MSInfo files so we can look deeper into the cause of this.

    Official Response
  • akipic22
    1 posts

    So did you have a solution ? Because I have exactly the same problem as you, if you have the solution and you can give it to me I would be grateful to you.

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