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  • Tdiggle
    1 posts

    Can't find the quest completed carrying the torch and tattoo barber has no dots to talk. Also left and came back same problem.

    Using ps4 plus.

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts
    Best Answer

    It's great to see that this fix has helped so many of you! If anyone is still unable to interact with Tove, please ensure that you try these steps first:

    • Try to talk to Tove
    • Create a manual save
    • Shutdown the game and relaunch it (Desynchronizing, reloading a save, or returning to title screen is not enough)
    • Load the manual save created above and check that a cloud save has been created
    • Close the game again, then load up the cloud version of the manual save that was made previously.


    You should now be able to talk to Tove again! If you're still unable to interact with Tove after following these steps, please don't hesitate to update the thread so we can take a closer look. Thanks all! 😊

    Official Response
  • pruereynolds
    2 posts

    @charltony0 Same here!

  • pruereynolds
    2 posts

    @munki909 I'm having the same problem.

  • ThiHeRom
    1 posts

    @kivalger I have also completed the quest but I still can’t place new tattoos on my body or have a new haircut. I can’t interact with Tove. Does someone know how to fix this. Thank you.

  • ShoeTieMostly
    1 posts

    Following the mission “carrying the torch” where Svend dies and Tove is meant to carry on in his place. Every time I’ve visited Tove since, I am unable to interact with her. Why is this, how can I fix it?

  • azamazid
    1 posts

    @charltony0 I got same bug too!

  • grayt998
    2 posts

    Didn't think it'd come to this but I can't find help anywhere else. After Svend moves on at a certain point in the story, I said my goodbyes and completed Tove's mini-quest. The problem is, ever since then Tove remains in the tattoo shop but I can't interact with her whatsoever. She stays there doodling or whatever and the tattoo/customization parlor is completely inaccessible. I'm playing on PS5 if that helps. Anybody in this situation or know any solutions? Thanks!

  • guest-1AlK4j2F
    1 posts

    @raffz226
    having the same issue, she’s in the shop but I can’t speak with her to change my tats or hair

  • Bowntez
    1 posts

    I can no longer utilize the customization function at the tattoo hut, Tove does not have a chat box next to her name. (Yes did Carry the Torch) I think it is very negligence to not fix this issue in a hot fix patch. This keeps players from accessing the customization function of the game. Basically cutting off a nice feature you As a company and devs boasted about. I am not the only one having this issue either. Very unhappy and displeased that these simple interactive glitches are still in a AAA game.

  • glefty252
    1 posts

    Like others, I cannot interact with Tove. I completed Carrying the Torch, but as others mentioned its not showing up in my completed quests. Given that Tove is the ONLY person capable of modifying our main characters tats/hair look, this is a pretty significant problem. Whole bunch of tats are sitting in my inventory unuseable.

  • samjp910
    3 posts

    So, since downloading the patch, I am unable to speak to Tove and customize my hair/tattoos. This is an ongoing issue and I’m not the only one experiencing it. https://discussions.ubisoft.com/topic/81717/unable-to-interact-with-settlement-npcs-post-here/691?lang=en-US

  • Kakacsy
    1 posts

    After completing the svend death mission, the dialogue that should appear with the tree in your home is not available, which prevents you from changing the appearance of eivor.

  • venatrixlupa
    2 posts

    @munki909 I’m having the same issue

  • venatrixlupa
    2 posts

    @charltony0 I have the same issue

  • BlackDragon0311
    1 posts

    I’m having the same issue, I completed carrying the torch, and now tove will not interact with me, no chat box, no way of talking with her to customize my character. She just sits at the table tattooing the skin piece. Please let us know when there will be a patch. Or create another location to have tattoos applied.

  • Fyrii
    5 posts

    @ubi-woofer Nope, still can't speak with the Tattoo Artist. There's a LOT more of that complaint showing up recently in the past couple of days, please fix this!!

  • grayt998
    2 posts

    @munki909 Same here, posted on it earlier. Put in like 7 hours of gameplay (story quests, raids, etc) after realizing it was glitching but nothing changes

  • Ripper2O3
    5 posts

    Unfortunately I have the same issue on PC.

    Carrying the Torch is not showing in my quest journal as an active or completed quest either.

    Having trouble trying to get through to Ubi Support for this as well.

  • Ripper2O3
    5 posts

    Also having the same issue on PC.

    Carrying the Torch quest isn't in my journal as Active or Completed either.

  • Ripper2O3
    5 posts

    Also having the same issue with Tove, Carrying the Torch quest is not in my quest log as Active or Completed.

    Playing on PC.

    Tried opening a support ticket to send further details but it looks like its limited to Live Chat only currently which isn't available at the moment.

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