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  • safa69
    8 posts

    @ubi-woofer hi , I've come across a different glitch in the same mission . I went and rescued the scout from on top of the pillars . Once I dropped the scout in the floor he just stood there . So I went and completed other side mission . I came back and he was still glitched. From my experience if I ran into any bugs I typically kill myself and start over ,in this case my game entirely broke . I can't access map . Can't fast travel . Can't do missions. Can't see HUD . Can't see the cross hair of my arrow . If I tried to go back to any previous saved game they all seem to be glitched too . Now how does 1 mission have 2 bugs that break the game . The solution I see is simple, add a restart mission option or removed the mission from the game . My game is probably corrupted as a whole now and I can't do anything. Looking at other peoples comments this bugs has been around for almost 3 months now . Its disappointing how this hasn't been addressed.

  • Ubi-Borealis
    Ubisoft Support Staff 2859 posts
    Best Answer

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for disappearing HUD during "Road to Hamartia" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with the HUD following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • xwickedlyx
    3 posts

    Seems that even a latest patch has come out and promised to solve the road to Hamartia quest, still those who have the issue and been stuck in it can’t find a way to resolve it. Re loading to older saves don’t solve the problem. Cant fast travel and Hub is starting to fade away.

    In my menu, the World tab shows as Menu not available. On the regular gameplay, many of the hubs have disappeared.

  • ARojas45
    2 posts

    I am playing on xbox and am in the same quest line but my issue is different. I have lost all my HUD options including my world map, compass and abolities to call raids or put on my cloak. I cant do anything. I installed the patch as well and nothing has changed.

  • safa69
    8 posts

    @arojas45 welcome to the club , I have the same problem on ps5 . 80+hours and can't do a thing

  • Ubi-Borealis
    Ubisoft Support Staff 2859 posts

    Hello all!

    I've gathered a few reports that the HUD has began to disappear/is missing following the quest "Road to Hamartia." As this issue is slightly different to Halfdan not helping you to force open the door, I felt it was best to open a new thread about the issue so we can keep all the information about this investigation in one place 😊

    Please be assured that the development team is aware of this issue and they are currently investigating further. At this moment in time, they have been unable to reproduce the issue on their end. To assist in the investigation, they would like to gather the following information from players:

    • What were you doing before they encountered this?
    • What features are unavailable to you?
    • What quest is currently active?
    • Can you please send any images or, preferably, a video that shows this issue in-game?


    Additionally, the development team would like to collect the save files of affected players. If you play the game on PC/PS4, could you please open a support ticket and submit your save file for investigation. Once you've opened a support ticket, please can you share your ticket number within the thread, so we can ensure the data is passed on for investigation.

    We apologise for any inconvenience that has been caused, and thank you all for your patience as we take a closer look at this issue.

    Official Response
  • safa69
    8 posts

    @ubi-borealis Hi Mate, as i have mentioned before but i will explain again . i went to Halfdan when he is paranoid . he said there is a scout on top of the pillar i went grab the scout and carried him and dropped him by halfdan. once i dropped the scout , the scout stood up and did nothing . no dialogue , no interaction just nothing . i went and did other side quests hoping once i came back then something must of change . nothing happened the scout and halfdan just standing there doing nothing . i killed my self , than that's when everything hit the fan. No HUD , no access to world map , cant fast travel . cant see health , cant even do side missions if i wanted do once i found them while roaming like a headless chicken . cant interact with NPC , in some case in my previous saved filed , which all got corrupted with the bug , the NPC don't even appear anymore . whole game is not working . All previous saved data corrupted . i am playing on ps5 so i cant transfer my saved file unfortunately but if you need anything im happy to share , i just want this bug fixed .

  • Ubi-Borealis
    Ubisoft Support Staff 2859 posts

    @safa69 - Thanks for taking the time to answer those questions for me, and for sharing your experience 😊 Would you be able to send any images or provide a video that shows your HUD has vanished, so we can add this to your report? Thanks!

    Official Response
  • safa69
    8 posts
    • @ubi-borealis I have opened a case (13820968) . in that case file i have attached my youtube link where you can see that the HUD , map , health and everything else isn't there . hope this helps. any more information needed ?


  • Ubi-Borealis
    Ubisoft Support Staff 2859 posts

    @safa69 - Thanks for sharing your case number! I've now passed on your video to the development team for further investigation 😊 At this moment in time, we shouldn't need anything additional from you, but if we do require any more information we'll ask for it within this thread.

    Official Response
  • guest-zmBqyYGe
    1 posts

    Map or HUD no longer appears, map just says menu unavailable, road to hamartia quest won't update, and currently cannot leave yorvik due to the ground not loading in

  • safa69
    8 posts

    @ubi-borealis Hi Mate, any update regarding this issue , any updates planned . did the team manage to replicate the issue ?

  • UbiKobold
    Ubisoft Support Staff 541 posts

    @guest-zmbqyyge Hey there. I am sorry that this has been occurring! Could you please complete our guide here and test your game again? Then, if this persists, would you be able to send some images or a video from your gameplay? For a video just post it to YouTube as unlisted and then post the link here.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2859 posts

    Hey there @safa69!

    At this moment in time, we have no further updates to share regarding the investigation. The development team are still interested in collecting the save files of affected players, as well as the additional information requested below.

    Once we have any new information to share regarding the investigation, we will reach out within the forums. Thank you for your continued patience as the team takes a closer look at this 😊

    Official Response
  • safa69
    8 posts

    Hi Everyone ,

    i just want to let know you know that after a couple months of being bugged it managed to work . now it didnt work with an update or hotfix from ubisoft. so what i managed to figure out is when you press start to go into the menus , start spamming R1 or L1 on and when you land on the map tab spam triangle . it will then show you then 3 locations to go, England , norway or vinland . exit that and you will be able to see the map of england. what i did was i was in jorvik . then i travelled to the approximate location of when the game bugged during this mission . i entered from the north to south close to the river . once i made it close approximately 500 m halfdan just triggered and the game worked. so there seems to be a way to get the game to work even though it seems like a game breaking glitch . still want some type of compensation for not being able to play the game for 2 months .

  • xwickedlyx
    3 posts

    @safa69 this works but I am unable to fast travel and most of my HUD is not working like I can’t see where my arrows shot or the glowing icons for the items or treasures to collect

  • safa69
    8 posts

    @xwickedlyx so i had the same exact issue , i was in jorvik , i then called my horse and started wondering around the area it got glitched than it magically worked . i cannot explain what happened but if youre at jorvik travel from the north to the south and stay close to the river . the map helps guide you to the location it got originally glitched

  • guest-m6iKClSg
    3 posts

    HUD is disapearing on the mission "Road to Hamartia". I invested more than a 100 hours in this game and now i`m not able to finish it.

    Why no one told you that, when you buy it ? I`ve been loaded previous saves - not workind, i`ve tried everything and still have the same issue.

  • guest-m6iKClSg
    3 posts
    This post is deleted!
  • guest-m6iKClSg
    3 posts

    I loaded the game from cloud save (old save, before start of the Quest) and thats worked for me. I lost 5 hours of gaming, but this is still better than the whole game. Really awefull bug, hope they will fix it one day.

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