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  • 6 Likes/241 Replies/4215 Views
    alivecoolgamer
    3 posts

    @Ubi-Mark

    The berserker kit is still doing this, i noticed it happened more once i purchased the taranis pack, however with the taranis pack only the sword resets everything else keeps its upgrade from the taranis kit, its only the berseker full pack and the sword from the taranis kit losing upgrades.

    I have noticed that sometikes when missions randomly pop up which have already been accepted it sometimes causes this issue for some reason. I also noticed when fast traveling when you have an seasonal mission accepted for example the ostara missions it can also influence this.

    I would not say its missions itself causing it but it could be worth the investigation on the grounds that the same is for some reason resetting them both.

    Only solution i was say to people for now is load an old save, i did lose 2 hours worth of save as it kept refreshing everything however my reccomendation for now would be to save your game after ever mission etc so you have a manual and automatic save.

  • GCMwaters
    1 posts

    same thing happened to me after claiming the godly pack from the helix store, i lost all the upgrade materials, all the socketed runes and the ingots i used to upgrade the beserker armour and it's reset to it's base. i 100% sure had runes to add stun and they're no longer in my inventory, and i'm unable to upgrade things as i dont have enough resources anymore. 10k iron and leather, 100+ titanium, and 10+ each ingot all gone.

  • SteveZ_Pun
    147 posts

    @ubi-mark
    Since yesterday there is the berserk Helmet in Reda's Shop in Gold. My helmet from the Ultimate Version is still blue cause downgraded from bugs

  • azullFR
    560 posts

    @stevez_pun

    I would suggest you to try these 2 things ( it's really not 100% sure : it's just an idea)

    1. Verify your Raven's clan gear (Armor and Weapons) is at maximum level
    2. Optionnal : If you can, upgrade your Berserker gear (Armor and Weapons) is at maximum level
    3. Restaure your licences this way (not the Ubi's way) : https://discussions.ubisoft.com/topic/96769/ultimate-pack-and-berserker-packs-fix-read-this?lang=en-US


    Once again, I'm not sure it will resolve your issue...

  • SteveZ_Pun
    147 posts

    @azullfr
    I did it once but this happen to much
    vvvvvv
    Since the game was released, I've had the problem that every time I open the in-game shop, the berserk gear is downgraded. From gold to blue. That's why I save the game before I visit the shop. After reloading, the armor was back in gold. After patch 1.20 / 1.201, the armor was downgraded to blue, so I'm not updating the armor anymore as it is now even downgraded to red. In addition, only the Season Pass and this Premium Starter Pack are displayed in the add-ons in the shop, nothing else. After reloading everything is back.

    Maybe i try again. Thx

  • azullFR
    560 posts
  • SpirantCrayon22
    253 posts

    @ubi-mark

    I just had this problem again (Xbox One). I think it's related/to the thing where the three Runes from the starter/preorder/ultimate pack get added every time the game is launched and they're not present in the inventory.

    I had just done the second of Reda's dailies and then went to the Xbox Home screen, then to Game Pass to see if offers were there. When I hit B to go back to ACV I had some pop-ups with a large amount of iron ore, some titanium, some tungsten (etc). I looked at the inventory. No Berserker stuff. I was going to the Helix store to see if I could reload the things but then I got another load of pop-ups with all the Berserker stuff reappearing. All at base level of course. Also, not sure if anyone's written this, the settlement and ship decorations also disappear. They don't reappear in Eivor's inventory but they reappear at the decoration spots and the shipwright.

    Actually the settlement items are not taken away, they don't get the exclamation mark when viewed in the decoration spot interaction but the exclamation marks are present for the ship items.

    I hope that makes sense.

  • SteveZ_Pun
    147 posts

    @azullfr
    Seems on PC is no option to restore license , maybe i am blind XD

  • azullFR
    560 posts

    @stevez_pun

    I'm on PS4 but I looked for an "equivalent" on PC and I didn't found any "restore licence" too
    I found only this :
    https://support.ubisoft.com/en-US/Article/000060529

    Hope this will be fixed in the April 27 update but really not sure it will
    have a nice day 🙂

  • SteveZ_Pun
    147 posts

    @azullfr
    This i tried too,the only thing that changed is the Intro, Warning and Starting Videos are back.
    I make PC_WarningSaving to PC_WarningSaving.bak so i save time at start,anyway boring after a time.
    Today i go back to title screen,hit start and open the shop but again i got this
    undefined
    Then i start the game to see if berserker gear is downgraded from blue to red and yes it happens.
    After restart and delete the autosaves everything is back and gear is blue.
    Thx for for tries to help again .
    The problem in the game is really the many small bugs. When i walk over a bridge sometimes it looks like i run at a wall or he make a small jump without reason to do this.
    Sorry for my english, i am german and old school

    Hope this will be fixed in the April 27 update but really not sure it will, every time they fix some bugs, many new crap appears

  • Ubi-Borealis
    Ubisoft Support Staff 2137 posts

    Hello all!

    I apologise for the delayed response. Thanks for continuing to update this thread with your reports regarding the Berserker gear. The development team are still looking into this issue further. We don't yet have any new information to share from the investigation. Rest assured that as soon as we have any new updates to share, they will be posted within this thread and in the News & Announcements forum.

    If you experience your Berserker gear resetting, please can you provide us with the following information:

    • What caused the reset (such as loading up a save, reclaiming an item, fast travelling etc)?
    • Were the resources/runes returned to you?


    @SpirantCrayon22 - Thanks for taking the time to share that video with us, as well as more information about when the reset happened and about the settlement/ship decorations. I've passed this along to the development team for a closer look.

    @grumpygirl1982 @sweick01 - I'm sorry to hear that your Berserker gear keeps resetting. Would you be able to provide us with the additional information requested above?

    @B00MSIE - I'm not aware of there being any update released around 2 April 2021. The last update released, to my knowledge, was TU 1.2.0.1 on 26 March. Thanks for providing us with some updated information. I'll pass this along to the development team.

    @Magpye - Just to confirm - has your gear reset, or are you missing everything included with the Berserker pack? Or are you only missing the mount/raven skin/ship decor?

    @alivecoolgamer - Thanks for sharing your report with us. I'm sorry to hear that your sword from the Taranis pack is also resetting. Would you be able to open a new thread about this so we can investigate it separately to the Berserker pack? Could you also let us know if the resources used were returned to your inventory?

    @GCMwaters - Thanks for sharing your experience with us. I've passed this along to the development team.

    Thanks! 😊

    Official Response
  • azullFR
    560 posts

    @stevez_pun
    I hope this will be fixed for you in the coming update, as they did some things on the Berserker Set Store maybe this will change some things for you (not sure, but i hope it will)

    Addressed an issue that prevented players from acquiring the Berserker-themed items from the Animus Store or read if they already owned them on another platform.


    Sorry for my english, i am german and old school

    No problem, i am french and old school too 🙂

    Viel glück !

  • SteveZ_Pun
    147 posts

    @ubi-borealis
    Still the same Problem

    Hello, I have the Ultimate Preorder Version on my PC. Since the game was released, I've had the problem that every time I open the in-game shop, the berserk gear is downgraded. From gold to blue. That's why I save the game before I visit the shop. After reloading, the armor was back in gold. After patch 1.20 / 1.201, the armor was downgraded to blue, so I'm not updating the armor anymore as it is now even downgraded to red. In addition, only the Season Pass and this Premium Starter Pack are displayed in the add-ons in the shop, nothing else. After reloading everything is back.

  • Garbo3
    639 posts

    @stevez_pun oh
    Was thinking of buying this armour set..now better wait I guess.

  • SteveZ_Pun
    147 posts
    This post is deleted!
  • SteveZ_Pun
    147 posts

    @ubi-borealis
    After the Patch still the same issue!!! I pay for the gear and i was never able to use it!!!!!!!!

    Hello, I have the Ultimate Preorder Version on my PC. Since the game was released, I've had the problem that every time I open the in-game shop, the berserk gear is downgraded. From gold to blue. That's why I save the game before I visit the shop. After reloading, the armor was back in gold. After patch 1.20 / 1.201, the armor was downgraded to blue, so I'm not updating the armor anymore as it is now even downgraded to red. In addition, only the Season Pass and this Premium Starter Pack are displayed in the add-ons in the shop, nothing else. After reloading everything is back.

  • afewscarsmore
    52 posts

    Hi!
    After 1.2.1 update in River Raids I lost all berserk gear, had it not available in add-ons section of store. Getting back to settlement after River Raids added all berserk pack back: gear, weapons, ship and settlement decorations. but! my gear was gold and upgraded and I recieved back red-bronze gear.

    Reloaded the save from previous day before the patch.

    Nice update, totally tired with this annoying bugs for ultimate edition game for more than 100$

  • B00MSIE
    296 posts

    @afewscarsmore

    Just now on Xbox Series X (Valhalla v1.2.1), I lost the Beserker gear again, after a fast travel. I could see all photos, Reda still worked fine, so the internet connection was still there. I am 100% sure I didn't get any materials back, but since I was wearing the Beserker set, I noticed it immediately. What was strange is that the "Bonus content unlocked" message did not appear anymore.

    After restarting the game the Beserker gear was back (together with the "Bonus content" message, but all upgrades were gone. Since I just completed the sword fish, I don't want to reload a previous game. Next to the game not saving progress regularly, this is one of the worst bugs this game has. And since this game mostly consists of a collection of bugs, that is saying a lot!

    It should be just fair and the only solution if Ubisoft gave us the money back we paid extra for the ultimate edition, since it has been broken for half a year now. Like I mentioned before, this is the worst way a company can reward their most loyal costumers!



  • pesto.
    37 posts

    Happens constantly here, sometimes now even multiple times in a single session (before it was just on console fast resume). It’s super annoying, seems to be tied perhaps to losing and regaining connection to the ubisoft server (also a constant thing).

    xboh series x here

  • BruceHillRacing
    37 posts

    Updated new patch

    Login, Complete a daily quest, go to store, come out of store, character has lost all berserker gear.
    Save the game, Berserker gear returns as red gear, not gold, all runes gone....

    This game is so broken its a joke.

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