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  • kafaros
    Original poster 1 posts

    Hi all,
    After newest update, the game drop fps from 50 to 20-30 after every single cutscene... I can explore the world and is OK, but when show a cutscenes the fps suddenly drops to 20-30. And I must quit game, and starts again to working fine. Any solution?

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  • UbiKoality
    Community Manager 440 posts

    @kafaros Hi there! I'm sorry to hear about the FPS drops you've been experiencing in Assassin's Creed Valhalla. I understand how exhausting and frustrating this can be, so I apologize for the inconvenience that's been caused. For starters, please verify the game's files in Ubisoft Connect. Doing so will replace any missing or corrupted game files that could potentially be causing this problem, then ensure that everything else required for the game is installed correctly. Next, I would suggest running the client and Valhalla as an administrator to see if you're able to play without experiencing FPS drops. Afterward, please complete the remaining steps listed in our technical troubleshooting guide! However, if you continue to experience this even after completing the suggestions provided above, please upload your MSinfo file in a case at support.ubi.com. Our technical support team would be glad to provide more specialized assistance for you from there!

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