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  • Brummie_Mikey
    Original poster 1 posts

    Hi,

    So i purchased Assassins Creed: Valhalla Ultimate Edition (PS5) from the uk Ubisoft store before christmas, my game arrived January and i noticed that none of the DLC shows up in my game nor does it appear under manage game content on my ps5. I contact Ubisoft support on the 9th of January and it take until the 17th of January for them to figure out that id been sent a copy of the game that is from a different region so none of the DLC will ever work for it. After telling me that they will escalate the case i get a message on the 29th of January:

    “Hi Brummie_Mikey, Thank you for your patience in this matter. As was mentioned in previous emails, this issue is under investigation and our team is working on it. As soon as we will have an outcome of the investigation, it will be post on our forums. Should you have any other questions, please do not hesitate to contact us. Regards, Ubi-Tonde Ubisoft Support”

    Obviously the the problem has already been found so i don't understand what further investigation is going to yield, and what do they mean by when they have an outcome it will be posted on the forums, how could that possibly help me?
    at this point i just want a refund or a copy of the game that is compatible with my region as i haven't been playing at all because i was hoping the issue would be fixed by now.
    anyone else had this issue? If so did they get a refund or replacement? It just take support so long to get back to me each time i contact that im getting a little impatient with them.

    thanks guys.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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