Welcome to discussions

Quick Suggestions

  • Jean-DanielF
    Original poster 1 posts

    Hello,

    Since today (5th of February) the game no longer work at all. I try to launch it three times:

    • First time I got as far as the loading screen that get stuck for 10 minutes before I killed the game.
    • Second time, crash at launch
    • Third time crash on first screen.


    I played two weeks ago with no problem, did any update get send recently, and if so how can I rolled back to the previous version?
    Every updates seems to slow it down and make it more unstable since released.

    Regards,

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiKoality
    Community Manager 440 posts

    @jean-danielf Hey there! I'm extremely sorry to hear that you haven't been able to launch and play Assassin's Creed Valhalla. I can understand your disappointment here considering that you aren't able to play the game you paid for. Moving forward, please start by verifying the game's files in Ubisoft Connect. Doing so will replace any missing or corrupted game files that could be causing the game not to function properly, then it will ensure that everything required for the game is installed correctly on your PC. Afterward, please try running the game as an administrator to see if that allows you to fully launch the game without experiencing crashes. Finally, it would be beneficial to complete the rest of our technical troubleshooting guide.

    Ultimately, if you are still unable to get into the game after completing these suggestions, please upload your MSinfo file in a case at support.ubi.com. Our technical support team would be more than happy to continue working with you to help get this resolved. They would be more than happy to help!

    Official Response

Suggested Topics

Community Details

67
Online
192.3k
Users
32.4k
Topics
162.1k
Posts