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  • APE_Kyuubi
    Original poster 2 posts

    Just bought the game, download, installed and verified (strange feature) it. Upon starting the game I get the error message that the game doesn't find the "VCRUNTIME140.dll nor MSVCP140.dll" and suggest me to reinstall the game. I tried this in collaberation with epic games that ultamatly lead to then telling me to contact Ubisoft that hasn't replied in almost 72h.

    So don't know what to do really since ubisoft account "support" doesn't reply, don't give you an email nor phone number so you can speak with someone to get some help.

    So how can I get my game to work like seemingly is super easy on all other service platforms like Steam.


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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • YazX_
    185 posts

    There is something wrong with your VC++ runtime installation, probably installed a software which screwed it up, just reinstall it from (Restart PC Afterwards) :

    The latest supported Visual C++ downloads (microsoft.com): (https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0)

    choosevc_redist.x64.exe under:


    Visual Studio 2015, 2017 and 2019



  • APE_Kyuubi
    Original poster 2 posts

    @yazx_
    Seem to work thus far, so thanks for the input. Ubisoft should pay you for your supportive efforts to the community 😉

  • YazX_
    185 posts

    @ape_kyuubi You are welcome, glad i was able to help, enjoy the game.

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