.DLL error message0 Likes/4 Replies/80 ViewsOriginal poster APE_Kyuubi 2 posts
Just bought the game, download, installed and verified (strange feature) it. Upon starting the game I get the error message that the game doesn't find the "VCRUNTIME140.dll nor MSVCP140.dll" and suggest me to reinstall the game. I tried this in collaberation with epic games that ultamatly lead to then telling me to contact Ubisoft that hasn't replied in almost 72h.
So don't know what to do really since ubisoft account "support" doesn't reply, don't give you an email nor phone number so you can speak with someone to get some help.
So how can I get my game to work like seemingly is super easy on all other service platforms like Steam.
YazX_ 185 posts
There is something wrong with your VC++ runtime installation, probably installed a software which screwed it up, just reinstall it from (Restart PC Afterwards) :
The latest supported Visual C++ downloads (microsoft.com): (https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0)
choose: vc_redist.x64.exe under:
Visual Studio 2015, 2017 and 2019