Moved Unable to collect a key on pilgrimage to st albans0 Likes/2 Replies/74 ViewsOriginal poster Ajsweeney15 1 posts
Hi guys, I need some help, I am unable to progress with the pilgrimage to st albans as I can not collect the key.
I have previously raided the area and I didn't get a key and now when I'm on the story line I still cannot get the key. Either the soldier with the key is laying on the floor dead and I am unable to look him or when I do kill him and it auto loots I still do not receive the key needed to unlock the door.
As you can see from my video link below.
What do I do guys!?
Ubisoft Support Staff Ubi-Raziel 197 posts
@ajsweeney15 Hello! I'm sorry to see you're facing this issue.
As discussed in your support ticket, I would first like to recommend loading a prior save, or fast travelling and walking back to this location.
If the issue persists, please create a manual save and notify is in your ticket once done
All the best!