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  • JRHancox
    Original poster 1 posts

    I invested about 124 hours on valhalla on my ps4. Made sure i had a cloud save when i got my ps5. But my progress did not cross over to my ps5. (My ps4 console has been given away already) but i have the ps4 version on my ps5 via extension which still holds my save game but unfortunately now theirs no option to manually create a cloud save and none of my "load game" options have the cloud symbol. What can i do now?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiShikallum
    Community Manager 20 posts

    Hi @JRHancox, I'll move this to support section so you can get some assistance from our support staff.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there @JRHancox!

    I'm sorry to hear you're having trouble downloading your cloud save to your PS5. Just to confirm, is your PS5 account linked to your Ubisoft account?

    Also just to clarify - are you still able to access your PS4 save via your PS5 manually? You mention that you're still able to access it "via extension." Are you just unable to create a cloud save, or are you unable to create any save on your PS5 at all?

    Are you still unable to create a cloud save whilst playing through the game (via autosave)?

    Thanks! 😊

    Official Response

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