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  • XVII_Sam
    21 posts

    Hi @ubikoality unfortunately xbox doesn't allow you to copy the save files from the console anymore. I uploaded a PC save file here https://support.ubisoft.com/en-GB/Cases/13513621 weeks ago as per another ubi support staff request, but looking at it now the case is closed with no details...

  • UbiKoality
    Community Manager 440 posts

    @xvii_sam Understood, thank you so much!! Cases in our system are closed automatically after four days with no update on the ticket player-side. Our team will rarely close cases purposefully if a solution hasn't been found yet. I just wanted to provide some insight, as I didn't want you to feel ignored! Moving forward, I can assure you that save file has been added to the team's report, and I also just submitted the video you provided. Please be sure to keep that video posted and do not delete it, so that the team is able to view it whenever they have the chance. Your help is greatly appreciated!

    Additionally, if you haven't been doing so already, I would suggest keeping an eye on the official Twitter for Assassin's Creed! They will post news regarding updates, and they often include the patch notes so you can check to see if the issue you're encountering is included in future patches.

    Official Response
  • DUD4YOU
    5 posts

    undefinedgetting the same bug for a long time now.

  • UbiKoality
    Community Manager 440 posts

    @dud4you I'm sorry to hear that! What platform are you playing on?

    Official Response
  • Aryz416
    1 posts

    @emmab_3 i have the same issue but in reverse. I was able to get the blind man to the spring but the lame man just keeps talking and I cannot carry him. I hope they fix soon. I am done with everything else and want the platinum. I don't want to start over.

  • DUD4YOU
    5 posts
  • UbiKoality
    Community Manager 440 posts

    @dud4you Great, thank you so much! Would you also be able to upload your save files in a case at support.ubi.com? I would greatly appreciate it. 🙂

    Official Response
  • DUD4YOU
    5 posts

    @ubikoality Done, ticket:13952463.

  • UbiKoality
    Community Manager 440 posts

    @dud4you Awesome, thank you for providing me your case number! I really appreciate you taking the time to upload those files. I just forwarded them along to the team to aid them in their investigation on this issue. As I advised above, please keep an eye on the official Twitter for Assassin's Creed. They tend to update the page when updates are planned or when they are occurring, so it would be great to check for patch notes and new information as it becomes available. Thank you so much once again for your assistance here!

    Official Response
  • Tremolada
    1 posts

    Any news about this bugged quest?! I have the same problem,I can’t pick up the old man.

  • Metalcrown98
    4 posts

    Hello there!

    So I left the game nearly 2 months ago, because of the same problem I'm gonna talking about. I thought, that after 2 months it will be fixed, but after launching the game I had to come to the conclusion that it's not! I want to make a 100% completion, but because of this, I just can't. I have 110 hours in the game and I can't reload to the point where I didn't start this mystery. As I saw, many others have the same problem and there is no fix.

    The problem is with the "Miracle/Clee Hill Spring" Mystery, where you have to carry the blind man and the lame man to the top of a mountain. It's located in Sciropescire next to a Cairn.
    So I walked up to the top first with the blind man and now I can't carry the lame one. I tried everything, reload the game, fast travel to another location, desynchronize, but nothing helped. I read many post about this mystery. They said that I should have escorted the lame man first and then the blind one. The blind man is on top of the mountain and the lame man is yelling for help, but I just can't carry him.

    I can record a video about the bug, but I don't know what would it make different. I wrote everything what's upsets me. Please help me! I want to complete the game to 100% and I don't want to leave it again. Many others have the same problem. Please fix the bug or make the mystery restartable!

    Thanks in advance!

  • Metalcrown98
    4 posts

    Still not fixed! I have the same problem.

  • Metalcrown98
    4 posts

    Still not fixed! I have the same problem.

  • Metalcrown98
    4 posts

    Still not fixed! I have the same problem.

  • Keh7
    3 posts

    @metalcrown98 This is side quest is bugged in many ways... I have a ticket in for this, may help if you added ticket as well.

  • tuffy623
    7 posts

    I don't understand why there still isn't a megathread and why it isn't in the known issues thread. Multiple reports since day one.

  • Ubi-Borealis
    Ubisoft Support Staff 3895 posts

    Hello all!

    I've merged together several threads regarding the mystery "Miracle" into two separate megathreads. I apologise if any ongoing discussions have been disrupted during this merger. By creating the two threads, this will allow us to keep both investigations separate, and provide one place for us to collect and share information regarding the ongoing investigations.

    This thread is about being unable to carry the lame man. If the blind man does not follow you, and you are prompted to become anonymous, please can you check out this thread instead? Thanks!

    I'm sorry to hear that a number of you are unable to proceed with this mystery as you've been unable to pick up the lame man. The development team has been made aware of this issue and are currently investigating further. If you have been affected by this issue, would you be able to provide us with the following information:

    • Did you interact with the lame man or the blind man first?
    • When interacting with the blind man, which dialogue option did you choose (I'm no idiot, Do not insult me, I thought I could help)?
    • Did you try to complete the quest all at once, or did you leave and come back later?
    • Have you tried fast travelling away and coming back later? If so, were you still unable to proceed?


    Additionally, we would like to collect the saves of affected players. If you play on PC/PS4, please can you open a support ticket and submit your saves for further investigation. Once you have opened a support ticket, please can you let us know the case number within this thread?
    If you play on another platform (PS5/Xbox/Stadia etc), please would you be able to provide a video that shows you're unable to interact with the lame man?

    Thanks all! 😊

    Official Response
  • guest-h0U5vjrc
    43 posts

    @ubiexcellent and the blind man issued i can clearly c it's been going on for a very long time and the megatread hasn't fixed it you just moved it..Next time make sure the game is up and running before conning people out of their money..should b a law against your actions...

  • everyscarsmemor
    1 posts

    I stopped playing this game for like 6 months in hopes they would fix this glitch but I still can’t pick up the lame man for the quest , the blind man is at the spring already and it’s the only quest I have not finished because Ubisoft still hasn’t fixed the issue it’s getting old and makes me not want to ply this game any more

  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    @everyscarsmemor I am sorry to hear that you are experiencing this. I can confirm we have two different issues reported for this quest which are being investigated.

    I have merged your thread into the relevant megathread that we have for this issue. Could you please check the post above and respond, we can then provide this information to the development team.

    Thanks.

    Official Response

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