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  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello all!

    Thank you for continuing to update this thread with your experiences of this issue, as well as answering the questions from my previous post. I've merged a couple more duplicate threads into this megathread so we have all the information in one place. Apologies if any discussions have been disrupted by this.

    After logging into my own game last night, I saw my own Moonlight Axe had been reset, and that I had notification in-game that showed Moonlight as if it was a new weapon I'd just picked up. It looks like we're all in this one together 😩

    I've forwarded a number of reports from this thread to the development team. Based off what I've read in this thread, it sounds like runes and resources have been returned to your inventory following the reset. If this is not the case, please let us know so we can pass this information along.

    At this moment in time, I have no further updates from their investigation to share. Please be assured that once we have any new information, it will be posted within the forums, so please keep an eye out!

    If we require any additional information as part of the investigation, we will also reach out to players here. In the meantime, please continue to feel welcome to share your experiences within this thread. I would also recommend against re-upgrading your Spartan bows/Moonlight axes until we're able to take a closer look at this, to prevent any potential loss of resources. We apologise for any inconvenience caused by this.

    @Sammarok - Thanks for taking the time to record a video! This is really useful to see the reset, and to see that the raw materials/runes are returned to your inventory. I've passed this to the development team as well!

    Thanks all! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts
    Best Answer

    Hello all!
     
    I would like to reach out to you all with an update from the development team. The issue wherein the Ubisoft Connect weapons have been downgraded will be resolved in TU 1.2.0. This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
     
    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • That your weapons are still downgrading when playing the game.

     
    Thanks all! 😊  
     

    Official Response
  • Voylodion01
    4 posts

    @ubi-borealis Thanks for the update, good to know we are all in the same (long)boat!

  • XmanAdvenger
    1 posts

    @littleweasel01 I didn’t notice the burSerker sets that but the spartan bowl does the same for me bug was reported they told me to watch the Reds

  • Legend9065
    1 posts

    After the update 1.1.2 the spartan bow is unusable it is again always removed from the slot of the used weapon. the upgrade of the bow is removed again in the same way

  • Enkidu98
    24 posts

    Same here, just adding my voice to help give visibility to the issue.

    In my case, I never really used the Spartan Bow (I didn't get moonlight because.. don't get to go to Ubisoft Events/Conventions) so it has little consequence outside of annoyance.

  • latisti
    1 posts

    My bow somehow keeps getting unquipped and it Also degrades it Back to superior when i had it on mythical. Also unequips all runes on bow


  • matthew_rm
    2 posts

    same bug to me on ps4, after the 1.1.2 the spartan bow return to the basic level, I went back to gunner for upgrades three times already, it disappears from my back, and gives me back the resources used

  • matthew_rm
    2 posts

    same bug to me on ps4, after the 1.1.2 the spartan bow return to the basic level, I went back to gunner for upgrades three times already!!!!!!
    randome time, it disappears from my back, and gives me back the resources used.

  • lachomagician
    52 posts

    Which weapon has been affected?
    Spartan Bow
    What quality was your weapon at prior to the reset?
    Mythical - Maxed out.
    Were any used resources/runes added to your inventory following the reset? Or are you now missing all raw materials used/runes equipped?
    They were added back to my inventory
    Did you find the raw materials in-game, or were they purchased using Helix Credits?
    In game only.
    Did you notice this upon reloading your save following the update? Or did this happen after taking part in a River Raid?
    When I booted up the game to see if the Pig of Prophecy had been fixed. Now I'm mad about two things.

  • BraedonX
    2 posts

    Am also having this issue, I think everyone is. It appears to occur when you fast travel or warp to a location. You also only appear to get the resources back 1 time, after that if you keep upgrading it without hard restarting then you loose resources.

  • Finalflash07
    19 posts

    Lost 6 silver en tungsten ingots + iron, titanium and leather so far on the spartan bow upgrades & resets..luckily i found the forum post here. Items are basicaly useless right now

  • CrackMonkey44
    1 posts

    @latisti I am also having the same problem

  • Demon111096
    1 posts

    The spartan bow keeps converting to superior even though I upgraded it to mythical

  • darodger
    1 posts

    @demon111096 mine is doing the same thing. I even upgraded it a second time, and it did the same thing. Hopefully they'll be able to fix it and return any lost materials. But i doubt it. It'll likely get fixed and we'll have to pay to upgrade it again.

  • KeinoBubblegum
    2 posts

    @darodger same here

  • KeinoBubblegum
    2 posts

    The spartan bow keeps converting to inferior even though I upgraded it, lost all runes and upgrades level

    undefined

    10 minutes after, after killing something or doin any quest:undefined


  • Fortune-Red
    4 posts

    Hey all, I'm just adding my voice that this has happened to me too, for both items (Moonlight Axe and Spartan Bow both downgraded from Mythical to Superior and losing all their upgrades). I have not started the River Raids yet, so that didn't trigger it; it happened as soon as I logged in for the first time after the 2/16 upgrade.

    Unfortunately, I didn't keep track of how many materials (leather, ore, fabric, circle runes) I had before vs. after the update on 2/16, so I couldn't tell you if they were returned to my inventory when these items were downgraded, although it looked like at least my diamond runes were returned for these items.

    Yes, it would help me to know whether I should go ahead and re-upgrade these items on my own, or if I should wait for Ubisoft to fix the issue. I don't want to waste materials on this, naturally. And it would help if we had some sort of timeline for when Ubisoft thinks the fix would come (I already miss using my Moonlight Axe as a fully upgraded weapon).

    Thanks!

  • nrnrnrnr
    3 posts
    This post is deleted!
  • nrnrnrnr
    3 posts
    @ubi-borealis

    • Which weapon has been affected?
    Spartan Bow
    • What quality was your weapon at prior to the reset?
    The bow was at mythical (10 dots full) (highest level and rank) and now has reset to superior.
    • Were any used resources/runes added to your inventory following the reset? Or are you now missing all raw materials used/runes equipped?
    Nothing was added to my inventory- I am now missing the runes and all upgrade materials.
    • Did you find the raw materials in-game, or were they purchased using Helix Credits?
    I used in game resources and the free resources given from the Ubisoft connect
    • Did you notice this upon reloading your save following the update? Or did this happen after taking part in a River Raid?
    I noticed immediately after logging in today, which is my first time playing since the update. The bow appears in the loading screen, can be shot once for one volley, they I cannot draw it again. When I am in game, it has disappeared off my inventory set and appears, unloaded at the superior level.



  • RiversideRed100
    2 posts

    Hi, I opened Valhalla yesterday after the 1.1.2 update and found that my Spartan Bow which had been upgraded to Mythical with all slots filled had been reduced to basic level. I upgraded it fully again and when I loaded the game again today, it was reduced to basic level again, however this time I find that I have not enough supplies to upgrade all the slots. So as some people think they have had all the supplies returned, I certainly don't seem to have.

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