8 Likes/196 Replies/7773 ViewsHgudmand2008 2 posts
Can't activate this mysteries:
3 weeks passed since my original post and there is still no fix and no info in your Megathread that the issue is known.
I sent you all required files and what did I get? An information that my ticket was closed.
More important for you is fact that some meaningless pets have disappeared from the Settlement than the bug that prevent players from getting the achievement and completing a location.
Great lesson for me to never buy Ubisoft games after launch...
SimpIyTheBest89 2 posts
When is the Saint Faith side mission bug going to be fixed. I can't talk to the priest to start the mission. It is literally my last side mission and can't get the achievement because of it.
This bug is still not fixed in patch 1.2.0 . Is this ever going to be fixed? Im sorry but first report of this issue was 25th November which is almost 4 months. Im sure you guys agree with me that this is getting more than ridiculous.
Ubisoft Support Staff ubi-smash 386 posts
Hi @simpiythebest89! Sorry to hear this is the last side quest you are missing for one of the achievements in-game. Our team is aware of this issue with the quest "Saint Faith" and continues to investigate this issue at this time. While we do not have any updates at this moment, we will keep everyone posted as soon as we have news to share. Thank you for bearing with us in the meantime.
si_E 1 posts
Unable to finish the event. Can't talk to the priest, can't make damage to npcs, seems they only reacts to my horse running at them. It's a bug present since early versions of the game, when will you fix it?
Suronix96 1 posts
Cannot interact with the priest.
Almost 5 f...g months have passed, is it really too hard to reset progress for people that already started this s..t??
Why the hell are you implementing "new highly replayable content (that's a joke btw)" if you still didn't fix previous one!?
Why tf are you adding some crap to Helix store instead of fixing bugs that players are reporting since November!?
I totally understand that money is all you care, so get your s... together and fix the mess this game is right now or give me my money back, because I paid for a full game not an early access...
Ubisoft Support Staff Ubi-Keo 687 posts
@Al-X_Southpaw @MarekQoops @jONEsColts @si_E @Suronix96
I have forwarded your cloud saves onto the development team to help with their investigation. Please keep checking here, the known issues list and news and announcements for updates.
@Et4hiel I can understand your frustration that this bug has not been fixed. I play the game myself and I am also waiting for a fix for one of the world events. Luckily the world events are side quests and do not prevent further progression as a main quest would. I'm afraid that some bugs can take longer than others to fix, especially if the development team have been unable to reproduce it.
However I can assure you that the development team are working hard to resolve this and all other issues that have been reported. With regards to the items that are added to the Helix Store, it is a different team that works on those.
Billy_dieBumse 1 posts
As you might already know from various posts since december 2020, the world event "Saint Faith" has not been fixed and the bug has already been explained often enough. Nevertheless it is NOT in the list of your "known issues". I wouldn't write this post if I had the impression that Ubisoft takes care of this matter.
Many people having this problem are frustrated for around 4 months because they cannot recieve the trophy for completing 100% of the territories (and logically also the platin trophy).
It looks like that Ubisoft ignores this problem.
Why it has to be fixed:
Restarting this game from the beginning is NO option, because it would take far too much time without having the guarantee of experiencing other bugs on the way - and of course the loss af all achievements.
We request that "Ubisoft" realizes that this bug has to be fixed as soon as possible - perhaps in making the world events resetable (and showing their names on the map, because you only find out their names in a short period of time when they are finished successfully ! Without the videos of other players I wouldn't even know the name of this world event).
I already experienced a lot of bugs in this game myself and you fixed them bit by bit. I am sure you will also fix this bug for all of us.
Still love the Assassin's Creed games and other Ubisoft games very much !
Keep it up !
P.S.: Please (re-)insert the missing fishes into the game soon. Perhaps by creating 2 new lakes (or else) for them, one in Norway and one in Englaland
This is still not fixed after title update 1.2.1 . As Im looking into known issues, I doubt it will be fixed soon, if at all since its not even under investigation and with the new DLC and new bugs coming out in May dev team will have much more work with that stuff. My last game from ubisoft, what a disaster.
You know why they still didn't fix this bug? Because they don't care about it, it's almost at the end of the game, Hamtunscire is one of the last places to go while playing campaign. Before most players get there, they will encounter a lot of bugs, which ubisoft "fixed" several times and still can't manage to do that properly (like fishes or Dag duel quest...).
More weight is spent on adding paid garbage to the Helix store and thanks to that I cancelled my Far Cry 6 preorder, will never again pay full price for game of this dev. If someone doesn't respect me as a player, I won't respect their work - simple as that.
Have a good day!
I apologise for the delayed response. I would like to reach out to you all with an update from the investigation. The development team intend to fix this issue in a future update! We don't yet have a confirmed ETA for when this update will be released. Once we have more definite information, this will be shared within this thread and in the News & Announcements forum.
@Billy_dieBumse - Thank you for taking the time to share your feedback with us. Please note that the Known Issues list is non-exhaustive, and it is not managed by the player support team. We can pass on your suggestion to see if it's possible to have "Saint Faith" included on the list.. If you can't see your issue on the Known Issues list, rest assured that it is still under investigation by the development team.
The development team has confirmed that they won't be implementing a "Restart Quest" option in-game. They have provided the following statement:
Due to the structure of quests within the game, a "reset/restart quest" feature is not feasible at this stage of development. While some quests and world events allow you to walk away or reload your save in order to reset them, this is not the case for every instance within Valhalla. We strongly recommend regularly adding manual saves, especially before and after pivotal moments, to ensure you have backup states to revert to if needed.
I apologise for any disappointment caused by this. The development team intend to resolve this issue in a future update, so please keep an eye out within the forums for more information!
@MarekQoops - As this issue was still under investigation when TU 1.2.1 was released, a fix was not included in this update. The development team have let us know that they'll be resolving this issue in a future update, though! We are unable to speculate on when this fix will be made available. As soon as we know more, we will let you know as soon as we are able to.
@Et4hiel - I'm sorry to hear that you feel this way. I can assure you that the development team has been taking all reports of "Saint Faith" seriously, and has been working on finding out what has been potentially causing this issue for players. If you haven't already, I would recommend taking a look at the recent Dev Blog, as it provides more insight into the internal development processes and steps in an investigation.
@ubi-borealis No need to feel sorry, I know that you and other Ubi Support Staff are not responsible for that. You are here to read our complaints etc., but you can't disagree with my previous post.
Even your dev blog link shows what I wrote, to quote: "every issue is categorized based on severity, impact, and frequency (...) is considered side content, we’ve prioritized more impactful story progression blockers first". As we both know Saint Faith is a side content, so is not a priority at all, especially if we take into account that it concerns almost the end of the game and I assume that the vast majority of players didn't get there (for example due to bugs blocking the progress of the campaign).
Again going back to the quote above, there is no "severity, impact, and frequency" and as a result there is still no fix after almost half a year, don't get me wrong, but at this pace all bugs will be resolved when the next game is released...
Thank you for sharing your thoughts and feedback with us, @Et4hiel. I would like to assure you that even if an issue is given a lower priority to another (based on the categories mentioned in the blog), the issue is still taken seriously. The development team is always working on resolving the issues that players are encountering in-game, and the player support team will continue to work with everyone all to try and get these issues resolved.
I apologise for any disappointment that has been caused, and hope that we can provide more definite information on when the fix for "Saint Faith" will be released soon. If you have any additional feedback that you would like us to pass forward, please let us know, as we'd like to see if there is anything further we can do to help
@ubi-borealis OK, I agree with you - issue is taken seriously, but let's say devs have some sort of "queue" for fixing bugs and criterias are like mentioned before. Can you then assure me that new (theoretically more important) bugs are not placed higher in this "queue" than my report about Saint Faith? Because if this is the case, it explains why we wait months for such fixes. IMHO some chronology should be preserved when introducing further fixes and at this point we have a situation where some bugs haven't been touched at all and others, such as "A Brewing Storm" bug or "In the Absence of an Ealdorman" or even "Pig of Prophecy" (side content btw) have been "fixed" several times.
I gave all feedback I could - I provided you with game saves, system informations etc., rn I'm waiting and being afraid that due to a new DLC release and new wave of bugs it will bring, this one will take another months to solve.
I hope that I'm wrong.
Sanunes 1 posts
@ubi-borealis While I understand a quest not working isn't a game breaking issue and there are limited resources to finding and fixing bugs so things that cause crashing or impacting everyone are a higher priority can something be done to at least help the people with the issue. What I am seeing is going by this thread the majority of frustration is that this one quest is preventing the completion of the "Completionist All the Way!" so could something be done to trigger the achievement even if outright fixing the bug is a low priority. So as an example maybe having one of the other Mysteries in Hamtunscire count twice or the removal of Saith Faith as a tracked Mystery like the Pending Deliveries quest in Ravensthorpe so it exists, but isn't tracked. So instead of fixing the bug which might take a lot of time and resources to track and fix, the end result might still alleviate the frustration in the players experiencing this problem.
Thank you for providing us with additional feedback, @Et4hiel, and for sharing your own input as well, @Sanunes.
Firstly, I would like to reassure you that the development team intend to release a fix for "Saint Faith" in a future update. As mentioned in my earlier post, we don't have a confirmed ETA for when this update will be released yet. Once we have more information regarding the release date, we will let you know as soon as possible. I am unable to guarantee a release date at this time, as this information is not available.
I understand your concerns with priorities, especially with the release of "Wrath of the Druids," and how this may affect ongoing investigations. I would be unable to speculate on how the development team carries out their investigations, beyond the internal information that is shared in the Dev Blog. The player support team has no influence on assigning the priority of investigations. I can confirm that even when new issue are reported, ongoing issues continued to be looked into, and we are always gathering reports and information to assist with these. I've shared your concerns regarding priority with the dedicated teams.
Thank you for your suggestions on alternative ways to trigger "Completionist all the Way" in the meantime, @Sanunes. As far as we're aware, the development team has no plans to implement an alternative fix for "Saint Faith", such as removing the world event or having another mystery count twice. I have passed on your suggestion for this to be a potential method in future.
Rest assured that as soon as we have any more news regarding the update from "Saint Faith," we will let you know as soon as possible within this thread. If you have any more feedback you would like to share with us regarding the investigation, please don't hesitate to share it with us in this thread.
@ubi-borealis Hi, I appreciate that you respond to this thread. While I understand that you are just a "middleman" between us and game devs, I really hope those arent just an empty words that it is going to be fixed in future update. I cant express enough how dissapointed I am from all of this. Imagine spending !110€! on release for ultimate edition and then me (and many other players), as a completionists and achievement hunters, cant 100% this game and get all the achievements just because I am unable to complete stupid 2 minutes mystery - for 6 (and probably more) months. And there is no workaround, no fix, nothing. So I hope you understand what level of frustation we are talking about.