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  • zuzzzu111
    12 posts

    Once I get to the mission the NPC is dead, burning is not working either. (

    )

    Also tried any workaround load / save / come back to the same point and nothing NPC is still dead without doing anything else.

    More than 150' H already and tried on both PS4 and PS5 and cannot take platinum because it`s stuck on this bug.

    Sadly if there is no other help from Ubisoft or DEV team.. what can we do?

    What is the estimation each time once a bug is passed to dev team? Any other channels to ask for a status referring to each problem?

    @Ubi-Borealis @Ubi-Fractal @Ubi-Woofer @Ubi-Woofer @Ubi-Swaggins @Ubi-Raziel @Ubi-Keo @Ubi-Caliburn @Ubi-Duck

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello all!

    I've merged together a few threads regarding this mystery together into a single thread. I apologise if this has disrupted any ongoing conversations.

    I can let you know that the development team are aware of this issue, and that they're currently investigating further. I've passed on the reports that have been shared already within this thread. Thanks for taking the time to share your experiences of this issue.

    If you have been affected by this, please can you let us know what steps you tried during and after the mystery? For instance, did you leave the area during the mystery, or fast travel away? I know there is a chest nearby in the house - did you loot this prior to completing the mystery?

    Additionally, if you can provide a video that shows you've killed the NPC but the mystery is not showing as completed, please can you share these within the thread? We can then pass these along to the development team for a closer look.

    Thanks all! 😊

    Official Response
  • zuzzzu111
    12 posts

    @ubi-borealis

    Thanks for answering!

    Regarding what you said let me tell you what I`ve did on both PS4 and PS5 and nothing :

    • saved and reload the save...
    • went even from my actual 150h to another save few days before 130H and same the NPC dead
    • Chest has not opened still the NPC dead
    • Chest looted NPC dead
    • NPC picked up and throw over the dead family on the same hour and with both jars blown , and nothing!
    • Meditated there and outside of the area same thing
    • bring the boat and load again the game from there
    • went to next near-city and camed back and nothing same dead NPC


    Please tell the DEV Team how frustrated is the people and not just the ones they started the game, but the ones who made more 150H to finish every mission for platinum and what happens? they cannot because the game is unfinished, so what should we do? a refund of the game?

    This is since November and we almost in March , 4 months and the same bug not repaired..

    Really this should be checked with them and to provide a status of the issue.

    Very frustrating situation guys...

    Regards,

    M

  • d-von2002
    10 posts

    @ubi-borealis




    My hope is they can introduce some sort of code that respawns the NPC if the mission is deemed incomplete, or that marks the mission complete if the NPC is dead??

  • zuzzzu111
    12 posts

    @d-von2002 @ubi-borealis

    Thanks for the video, I was planning to do it last night, have you done my steps?

    I even tried yesterday uninstalling the game ( keep the cloud save obviously ) and installed it back then I`ve checked the mission but NPC still dead.

    I have already more than 150H done all completed but this mission is stuck and I cannot complete 100% of the game!

    For other glitches that I found in the game, the last methods worked but not for this one.

    This is since November and we are almost in March , 4 months, and the same bug not repaired..

    Really this should be checked with them and to provide a status of the issue.

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Thanks for the video, @d-von2002! I've passed this on the to the development team for a closer look.

    For future updates, please keep an eye out within our News & Announcements forum. Thanks! 😊

    Official Response
  • zuzzzu111
    12 posts

    @ubi-borealis

    This is since November and we are almost in March , 4 months, and the same bug not repaired..

    Really this should be checked with them and to provide a status of the issue.ç

    Do they have any update or status of this?

    Could you ask them? or is there any other thing that we could try?

    Thanks

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there @zuzzzu111!

    As I mentioned in my earlier post, the development team are aware of this issue and they're currently investigating further. At this moment in time, we have no further information to share regarding the status of the investigation, including a definite ETA for a fix. I would recommend keeping an eye out within our News & Announcements forum for any future updates.

    Thanks! 😊

    Official Response
  • zuzzzu111
    12 posts

    @ubi-borealis

    If you ask DEV team about this mentioning that we with that since November, maybe they will answer you something.

    Could you please try? Please!

    Regards,
    M

  • ACfanUK
    9 posts

    @ubi-borealis

    Hello. To add to what has already been said - I am experiencing exactly what is happening within the video posted by the other member. I can confirm for you that this is my final mystery and I have completed the main storyline - not sure if that makes any difference to this.

    I do not recall fast travelling away during the mystery; I solved it all in one go but it just did not mark as complete. I do remember killing the NPC while he was still confessing however; possibly something went wrong here?

    Any updates on this would be greatly appreciated as I would like to get the last achievement.

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there!

    Thanks for sharing your own experience with "An Efficient Cremation," @ACfanUK. I'll pass this along to the development team as well.

    I've taken a look at the report, and it looks like this issue should hopefully be fixed in a future update! Currently, we are unable to provide a definite date for this update. I would recommend keeping an eye out in our "News & Announcements" forum for all the up-to-date news and future updates.

    Thanks all! 😊

    Official Response
  • zuzzzu111
    12 posts
    Hello there!

    Thanks for sharing your own experience with "An Efficient Cremation," @ACfanUK. I'll pass this along to the development team as well.

    I've taken a look at the report, and it looks like this issue should hopefully be fixed in a future update! Currently, we are unable to provide a definite date for this update. I would recommend keeping an eye out in our "News & Announcements" forum for all the up-to-date news and future updates.

    Thanks all! 😊


    Hello,

    But when that will be we are stuck right now and we cant finish the game because of this glitch!

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there @zuzzzu111!

    As mentioned, we're unable to provide a definite date for when "An Efficient Cremation" will be fixed. Please keep an eye out in "News and Announcements" for any future updates.

    Thanks! 🙂

    Official Response
  • zuzzzu111
    12 posts

    @UbiQuB3

    Maybe you have a chance with DevTeam for a hotfix on this issue that is already since November (5 months already) and lot of people is facing this issue on Youtube, Reddit, Ubisoft forums , Twitter etc

    For sure there can be a speed-up this one or provide more light on any quick date. ( maybe a respawn of the NPC every 1h would be a quick solution)

    Much appreciate it.

    Regards,

  • zuzzzu111
    12 posts

    @zuzzzu111
    No news guys? How come the hot fix for the raids just been updated în the game already ( when the raids have been developed 2 week ago) but the mission with the NPC glitch is since 5 months ago reported to Dev team..

    What is going on here?

    Do we have to escalte this în a other way?

    Because no one is doing anything or any progress related to this..

  • zuzzzu111
    12 posts

    No news guys? How come the hot fix for the raids just been updated în the game already ( when the raids have been developed 2 week ago) but the mission with the NPC glitch is since 5 months ago reported to Dev team..

    What is going on here?

    Do we have to escalte this în a other way?

    Because no one is doing anything or any progress related to this..

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello all!

    Following the announcement of TU 1.2.0, I would like to reach out to you all with an update. The issue wherein "An Efficient Cremation" doesn't complete after completing the mystery is due to be resolved. This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
     
    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • The mystery still does not complete after killing the NPC when prompted.


    Thanks all! 😊

    Official Response
  • WardenRae
    15 posts

    I had the same problem. I used the two oil jars, threw them at the cart, but then nothing. The guy just stood there and wouldn't talk. But I eventually walked a few feet away, towards the road, when he said something about not being able to bear the guilt and before I could even get back to him he used the fire on the cart to set himself ablaze. He collapsed dead and the mystery was concluded. This wasn't bugged for me I just couldn't figure out the right action without getting help, so maybe try this if you're having trouble.

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there @WardenRae!

    I apologise for the delayed response. Thank you for sharing how you were able to progress further in this world event! 😄

    As we haven't had any new reports of this issue persisting following TU 1.2.0, we will now be marking this issue as resolved. If you encountering any further trouble with "An Efficient Cremation," please can you provide us with a video that shows the following:

    • You have the latest Title Update installed. You can check this in the main game menu in the bottom right-hand corner.
    • The mystery still does not complete after killing the NPC when prompted.


    We can then pass this along to the development team for a closer look.

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.0, we will now be locking this thread.

    If you encounter any further trouble with "An Efficient Cremation," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response

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