Welcome to discussions

Quick Suggestions

  • TRiPWiREKABOOM
    Original poster 4 posts

    I've just updated to the latest patch and now I can't load any of my save-games (tried numerous), start a new game, nor run the benchmark. attempting to do any of these results in the game being stuck at a black screen with music playing. It never progresses from there (I've left it sit for half an hour!).

    I've tried deleting and re-doing my settings (including reverting everything to LOW), setting the .exe to run as Administrator, updating Nvidia drivers to current, verifying files and even uninstalling, searching for any remaining Valhalla folders or files and deleting them, then performing a complete re-install. Nothing works. It was running fine before the 1.1.2 patch.

    Also - I've tried to contact support (via support.ubisoft.com/en-AU/Cases/New ) but it won't let me. As soon as I select "Technical Support" from the menu the "Submit My Case" button disappears and I'm left with a message then saying chat is unavailable and to use another support method, but it gives none..!

    Specs = Windows 10 Pro, i78700K (not overclocked), MSI 3080 Suprim, 32GB RAM.

    Any suggestions greatly appreciated!

    EDIT: Watchdogs Legion is also installed and runs perfectly (in case that has a bearing on anything).

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • TRiPWiREKABOOM
    Original poster 4 posts

    Anyone? I'd really like to be able to play this again!

  • TRiPWiREKABOOM
    Original poster 4 posts
    This post is deleted!
  • TRiPWiREKABOOM
    Original poster 4 posts

    Never mind. The new 1.2.0 patch has fixed this issue.

  • UbiKobold
    Ubisoft Support Staff 725 posts

    @tripwirekaboom Thank you for letting us know that this was resolved with the 1.2.0 patch! I am so sorry that we were not able to respond in time previously, but if you ever need anything else please let us know! You can also create a Support ticket here as well, for more direct assistance.

    I hope you have a good rest of your day and week! 🙂

    Official Response

Suggested Topics