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  • guest-oPq8y6tX
    Original poster 2 posts

    I purchase assassins creed valhalla through the ubisoft sale 10 days ago now - 13/2/21 and my order still says pending delivery - and every other way i have tried to contact you has been useless. The money has left my bank account and i have yet to receive my game or any information about its whereabouts - i will be seeking a refund on within the next 3 days if my issue isnt resolved and purchase elsewhere. appalling.
    my order number is - 1019069490

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Borealis
    Ubisoft Support Staff 1333 posts

    Hello there @guest-oPq8y6tX! Welcome to the forums 🙂

    I'm sorry to hear that you've had trouble with your order. We're unable to help with store orders within the forums. I would recommend contacting our team and opening a support ticket, if you haven't already. You can reach our team in the following ways:


    Thanks! 😊

    Official Response
  • guest-oPq8y6tX
    Original poster 2 posts

    I have literally tried all of those options and have had nothing, my ticket was closed with no response. Il seek a refund instead
    Takes the [censored], you have robbed 65 quid off me. Get set for bad reviews everywhere

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