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  • Ubi-Borealis
    Ubisoft Support Staff 2847 posts

    I'm sorry to hear that you've been affected by this issue for some time already, @TastyChip742323. We appreciate you sending videos before. As the development team had hoped to resolve this issue in TU 1.2.2, it will be helpful to have additional videos from this Title Update to demonstrate how the issue behaves on the most recent update.

    We'd also like to confirm the location that Rollo is stuck in for you. I've checked your older posts and you originally reported that he was stuck in the Brothel. Is this still the case, or has he moved at all?

    Thank you 😊

    Official Response
  • Dirtyred357ed
    4 posts

    @ko6891 I was having the same bug, but with the last patch, it corrected itself (after I tried their suggestions). I didn't do anything but walk up to him and it continued on with the storyline. I was locked out of it for about 2 months.

  • Ubi-Borealis
    Ubisoft Support Staff 2847 posts

    Thanks for sharing your update and experience with us, @Dirtyred357ed! I'm glad to hear that you've been able to progress in "Old Wounds" 😄

    Official Response
  • TastyChip742323
    10 posts

    @ubi-borealis nothing changed with the update, rollo is still stuck inside the brothel and I’m unable to intact with him

  • TastyChip742323
    10 posts
    @ubi-borealis it wouldn’t let me upload the pictures but basically yes I have the update, rollo is inside the brothel and I can see the quest on the top left of my screen but it only has the title “OLD WOUNDS” it actually doesn’t tell me what to do, i died fighting the guards with rollo and when I respawned I was outside the brothel and rollo got stuck inside
  • Ubi-Borealis
    Ubisoft Support Staff 2847 posts

    Hello again @TastyChip742323!

    By update, are you referring to TU 1.2.2.1? Please note that there was no resolution for "Old Wounds" was deployed in this hot fix. I apologise for any confusion that may have been caused by this.

    The development team have been investigating reports that players are still unable to interact with Rollo at the brothel following TU 1.2.2. We don't yet have any updates to share from the investigation at this stage. Rest assured that as soon as we have any new information from the development team regarding "Old Wounds," we will let you know within this thread and within the News & Announcement forum.

    I'm sorry to hear that you've had trouble sharing images with us. You may find it easier to share images if you upload them to a sharing platform first (such as Google Drive or One Drive). You can then post a link to the folder within this thread, and we can take a closer look.

    Thanks! 😊

    Official Response
  • N0V4SP31
    1 posts

    Bug différent but similar. I did rescued Rollo, but one guard is stuck in the building and I can’t kill it. Rollo is outside with me, but as long as I don’t kill the last guard(which I can’t since he is inside…), Rollo won’t talk to me…

    any fix planned???

  • kyle2019
    1 posts

    Rollo is stuck inside, and I can't progress at all any fix found?

  • Ubi-Borealis
    Ubisoft Support Staff 2847 posts

    Hello there! Welcome to the forums 🙂

    @N0V4SP31 - I'm sorry to hear that you're unable to progress in "Old Wounds" due to a guard being stuck in the brothel. Would you be able to send us a video that shows this issue in-game? We can then pass this along to the development team so they can take a closer look.

    I recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread.

    @kyle2019 - I'm sorry to hear that Rollo is stuck within the brothel for you in Old Wounds. The development team are investigating this issue further. I've shared your report with the team as part of the ongoing investigation. If possible, would you also be able to send us a video which shows that Rollo is stuck inside the brothel and cannot be interacted with? This will be helpful for the ongoing investigation.

    Thanks! 😊

    Official Response
  • SuPHaSuLLy
    7 posts

    @tastychip742323

    still no fix I see I’m still have this same problem on Xbox with everything update. It’s been like this since January or so. My issue is exactly like yours. It just say old wounds and doesn’t show what to do or where to go. I think we should be comped since new things for the game come out but the main game can’t be fixed. Come on Ubisoft help us out here

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