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    SciPhiFan
    Original poster 16 posts



    @ubi-borealis I am opening this topic at the suggestion of @ubi-borealis.

    I originally posted this bug under "Game completion is stuck and does not reach 100%" =   https://discussions.ubisoft.com/topic/85605/game-completion-is-stuck-and-does-not-reach-100-post-here 

    Playing on XBOX ONE.

    Back between my saves of "November 20, 2020 - 11:29PM Manual Save" and "November 25, 2020- 2:03AM Manual Save" I was wandering around East Anglia finding all of the Wealth, Mysteries and Artifacts.

    When I got to Edmund's Hope, I went through all of the steps to get to the chest and when I opened it, I quickly turned around and headed to the door because I thought I heard something and thought I was being attacked. I did not see the normal popup indicating I received the Hoard Map but I did see it in my inventory. I went to the place on the map where I found the Snakebite (Tailpiece) Scheme, which in in the Longship Customization Options. 

    BUT... The fact that I found and received the Edmund's Hope Hoard Map, it did not register on the East Anglia Map Area Completion Chart as a found Artifact (I check the chart each time I complete something). The "X" was placed on the map but the completion chart was not updated. Even though I have since found/completed everything in East Anglia, it still indicates that I have one Artifact to find. I even compared my map to various completion guides posted on various websites (thank you to those of you who take the time to do that). I not only compared the map, I literally went to every location to verify I actually did find the Artifact.

    This has not happened to me since Edmund's Hope (and did not before then) because I let the find register before doing anything else.

    I did not report this when it happened because, quite honestly, I never reported anything before and was not sure how. I figured "I can't be the only one" and someone else will report it and eventually the developers will write a startup subroutine that would compare the map area completion chart data with the map "X" marks the spot map data and with the actual acquisition data and resolve the missing elements.

    But after the "Assassin's Creed Valhalla - Title Update 1.1.2" and the problems it caused with my favorite default BOW - Spartan Bow - and I decided that I won't be playing this game again until all of those problems are resolved, I decided to learn how use this forum. My first post was about the Spartan Bow back in that thread. I noticed that no one (that I could find) has reported anything like this, so I figured I should post this.

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  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts

    Hello there @SciPhiFan!

    Thanks for opening a new thread for me, and for the tag. Thanks for taking the time to include such a detailed report for us as well. I'm sorry to hear that your artifacts don't seem to be tracking correctly.

    To help us to take a closer look at this, would you be able to send an image (or a video, if that's easier) that shows the rest of your completed region map for East Anglia? This will be helpful for the investigation to show that all the other artifacts have been collected successfully.

    To send us a video, would you be able to first upload it to a sharing platform (such as YouTube and Google Drive) and send us a link in the thread? We can then pass this video, alongside the rest of your report, to the development team for a closer look.

    If you haven't already checked it out, I would recommend taking a look at this megathread regarding your Spartan bow downgrade. This is something the development team hope to resolve in a future update, so please keep an eye out in that thread and in our News & Announcements forum for more information about future updates.

    Thanks! 😊

    Official Response
  • SciPhiFan
    Original poster 16 posts

    @ubi-borealis Thanks for your quick response. I will work on getting complete screenshots of all of East Anglia showing the completion "X"s. I'll try to get them posted here before the end of the week.

    Thanks again. 😊

  • SciPhiFan
    Original poster 16 posts

    @ubi-borealis As requested.
    Following are Xbox screenshots of all of the East Anglia map.

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  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts

    Thanks for those images, @SciPhiFan! I've taken a closer look, and it looks like a cursed symbol also hasn't appeared as crossed off on the map. You should be able to find it on the second image, east of Elmenham. I can't seem to see it marked alongside the treasure hoard.

    I've passed these images along to the development team to see if they can take a closer look. Would you be able to upload a new cloud save for us? We can then pass this along as well. A manual save and an autosave would be great for the investigation.

    Thanks! 😊

    Official Response
  • SciPhiFan
    Original poster 16 posts

    @ubi-borealis Hi. You're welcome.

    I know that some of the "X"s are difficult to see. I adjusted the brightness and contrast as best as I could to make them as visible as possible.

    I believe that the cursed symbol that you mention is in the 3rd pic above. I included another copy below with the "X" circled. Please let me know if this is not the "X" that you are referring to.

    I spent most of the morning trying to find out how to upload SAVE Files to you but could not find anything helpful for the current XBOX ONE software. I even found the following in "*READ FIRST BEFORE POSTING* Help us help you!"

    REFERENCE ID: 000079345


    SAVE GAME LOCATIONS FOR ASSASSIN'S CREED VALHALLA

    These are the save file locations by platform: 
    :
    :

    Xbox One

     

    My Games and Apps > Assassin's Creed Valhalla > Menu > Manage Game > SAVED DATA



    But the only thing I can do there is delete all save data.

    I created a new save today and included a screenshot of the saves available below.

    If you can point me to (or otherwise provide) explicit instructions on how to upload save files, I would be happy to give it a try. Once the major issues are resolved, I will be using the January 18, 2021 SAVE to resume playing. If it is helpful, my Xbox Live account is linked to my Ubisoft account.

    Thanks again.

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  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts

    Thanks for increasing the contrast on that image for me, @SciPhiFan! It must have blended in with the darker background. That looks like the right mark to me. It's definitely the treasure hoard that isn't showing as crossed off.

    I'm sorry for any confusion that has been caused by uploading your save. When you save the game and play, you may notice that some of your save files have a cloud icon next to them. These are saves that have been uploaded to the cloud. You will need to have an active internet connection for these saves to be automatically uploaded. You can read a bit more about cloud saves and how they work here.

    It looks like launching the game yesterday has created a new cloud save that we can pass along to the development team, so that's great! I've passed this report along to the development team so they can take a closer look.

    If we require any more information from you, we will reach out to you within this thread. In the meantime, please keep an eye out in our News & Announcements forum for future updates.

    Thanks! 😊

    Official Response

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