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Continuous crashing (PC)
0 Likes/8 Replies/268 Views
I experience AC:V crashing every time I try to play it. It typically happens after 20-30 minutes. In my experience this has been getting worse the more I progress in the game, as I had no crashes whatsoever during my first ~10 hours of playing the game, it then started crashing rarely, and now it crashes every single time. It's becoming frustrating as it crashes in the middle of clearing an outpost or mid-mission.
Specs:
Windows 10 Pro
Intel i7-8700k
32GB RAM
Nvidia Geforce GTX 1080ti
No overclocking
After a crash, I get 3 events in my Windows Event Viewer:
Error 1:Fault bucket 1240432052780540515, type 5 Event Name: D3DDRED2 Response: Not available Cab Id: 0 Problem signature: P1: VEN_10DE P2: 27.21.14.6140 P3: 0x887A0006 P4: 7 P5: ACValhalla.exe P6: Unknown P7: P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EE0.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EF0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EFF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4F0F.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_VEN_10DE_17831357388c6eaf65fe15f3c71d854d3cb4f4_00000000_8f9aeb41-2592-4471-8be5-b12ac230e3cf Analysis symbol: Rechecking for solution: 0 Report Id: 8f9aeb41-2592-4471-8be5-b12ac230e3cf Report Status: 268435456 Hashed bucket: e868d8538d7f79125136e66141fe2263 Cab Guid: 0
Error 2:Fault bucket , type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: 0 Problem signature: P1: 141 P2: ffff8b8ff5d67430 P3: fffff80515ce71c0 P4: 0 P5: 2438 P6: 10_0_19042 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20210303-1855.dmp \\?\C:\WINDOWS\TEMP\WER-5131984-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59BD.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59CD.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59CE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59DF.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_3ee16b9cd0fc21520e1ad4b63f0afafc85f4d3e_00000000_2440bf54-421f-4308-a0bf-3fd86cdb1eb9 Analysis symbol: Rechecking for solution: 0 Report Id: 2440bf54-421f-4308-a0bf-3fd86cdb1eb9 Report Status: 4 Hashed bucket: Cab Guid: 0
Error 3:Fault bucket , type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: 0 Problem signature: P1: 141 P2: ffff8b8ff5d67430 P3: fffff80515ce71c0 P4: 0 P5: 2438 P6: 10_0_19042 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20210303-1855.dmp \\?\C:\WINDOWS\TEMP\WER-5131984-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59BD.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59CD.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59CE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59DF.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_3ee16b9cd0fc21520e1ad4b63f0afafc85f4d3e_00000000_cab_2440bf54-421f-4308-a0bf-3fd86cdb1eb9 Analysis symbol: Rechecking for solution: 0 Report Id: 2440bf54-421f-4308-a0bf-3fd86cdb1eb9 Report Status: 2049 Hashed bucket: Cab Guid: 0
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I get the same issue with only slightly lower specs. I only started seeing the crashes consistently around 50hrs of gameplay, I wonder if this has something to do with an update. I will play for 3-4 hours at a time and experience a crash every hour or so of gameplay.
As compounding data, these are my specs,
Windows 10 Home
Intel i7-6700 (3.4Ghz)
32GB RAM
Nvidia Geforce GTX 1080
Also no overclocking.
I will add my own event logs next time I play, I have been on a hiatus out of frustration due to other game breaking issues I'm experiencing..
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@ik3los Join the club. I had to put this game on hold due to the incessant crashing. It was fine on release but one of the updates clearly broke it and until/unless this issue is announced as fixed I won't/can't play.
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Same issue here: Since Update 1.1.2 constant crashes (max. 10 mins. gameplay, then crash)
PC:
Win10 Pro
Ryzen 3800XT
32GB RAM
Nvidia RTX 3070
No overclocking -
@ik3los Hey! Sorry to hear that your game is crashing and thank you for the event viewer.
Can we ask that you check which version of Direct X you are using. You can find how to do this here.
Additionally, have you tried the steps from here?
Thank you for also provide your system specification, I can see that you are within the minimum requirements also.Official Response -
Hi @Ubi-Viral,
My Direct X version is 12 - and I have indeed tried the steps outlined in your linked troubleshooting guide (to no avail). -
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@danny__g13 It did not, unfortunately. And I just lost 1.5 hours of progress - again - during a river raid. Getting real tired of this debacle.
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