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  • guest-84yPiUHR
    Original poster 5 posts

    I've done most of the timed challenges, and completed the game. However I've not gotten the points or opals for doing so. Most of the gameplay challenges did't register as being completed at all. This is on a PS4.

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  • Ubi-Wan
    Ubisoft Support Staff 630 posts

    @guest-84ypiuhr Hello there! I'm sorry to hear about this. Could you provide us with some screenshots showing these challenges not unlocking, as well as their criteria being met in-game? I'd love to have a closer look!

    Official Response
  • guest-84yPiUHR
    Original poster 5 posts

    @ubi-wan I'll try. It may end up being photos of my tv screen tho. It'll take me a few days as my work schedule is wonky right now.

  • Ubi-Viral
    Ubisoft Support Staff 103 posts

    @guest-84ypiuhr That is not a problem at all. We appreciate you doing this, thank you.

    Official Response
  • guest-84yPiUHR
    Original poster 5 posts

    Ok, here are some screenshots...undefinedundefinedundefinedundefinedundefinedundefined

  • guest-84yPiUHR
    Original poster 5 posts

    A correction. I HAVE been getting the opals, just not the points.

  • Ubi-Mark.
    Ubisoft Support Staff 733 posts

    Hello @guest-84yPiUHR,

    Thank you for your screenshots! It looks like a synching issue, to be honest.

    Can you please contact our team on our support page? As this particular issue involves your account and challenges, our team needs to verify your ownership first (and it's not possible in public for security reasons) 🙂

    Once you contact our team, please provide them with a link to this thread (as your screenshots are already attached here) in order to resolve this issue quicker.

    I hope it helps and if you have any additional questions, please let us know. Apologies for any inconvenience caused by this.

    Official Response
  • guest-84yPiUHR
    Original poster 5 posts

    @ubi-mark Thank you for the quick response. I've submitted a ticket, and now I wait.

  • TheSixSam-ShiEn
    8 posts

    @guest-84ypiuhr i just started a new game and they completed, i had the same issue with thousand eyed quest but lucky that's at the begining of the game. im now stuck trying to get eivors saga to complete and yea i completed the game again but no luck

  • Ubi-Mark.
    Ubisoft Support Staff 733 posts

    Hello @guest-r4C0s9ej,

    Thank you for the update! I'm glad that these challenges are completed for you now. Regarding the last one I can see that this issue has been reported to the development team and it's currently being investigated. Can you please submit a support ticket with your save files? Our team will be more than happy to investigate it further for you.

    Many thanks and if you have any additional questions, please let us know.

    Official Response

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