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  • UbiKoreanBBQ
    Ubisoft Support Staff 222 posts

    Hey there! Thanks for reaching out with this issue. I've only seen a couple other reports of this issue, so I would like to retrieve more information. Can you please create a case on the support portal and submit your save files? You'll need a PC and a USB drive in order to provide the files. Instructions for copying data are below:

    1. Insert your USB stick
    2. Go to "Saved Data" in System Storage section of the Settings menu.
    3. Click Copy to USB Storage Devic
    4. Select the game data you want to transfer, and click Copy.
    5. Upload to a PC, zip the file, and add to the case.


    Please share with me your Case Reference number either through PMs or on this thread so that I can report this issue the relevant team.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2906 posts
    Best Answer

    Hello there!

    Following the release of TU 1.3.0, I'm happy to announce that the development team have deployed a fix for this issue. You should now be able to interact with Nokkfylla Shine-eye to complete this world event 😄

    If you are still unable to interact with Nokkfylla Shine-Eye, please can you send us a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the bottom right-hand corner of the main game menu.
    • That you are still unable to interact with Nokkfylla to complete the world event.


    I would recommend uploading the footage to a sharing platform, such as YouTube or Google Drive. This will allow you to post a shareable link within this thread. We can then forward these reports to the development team for further investigation.

    Thanks! 😊

    Official Response
  • SLVADER77
    1 posts

    I have the same issue that has been posted by others. The Drengr is stuck on a wall and I cannot talk to him or complete the mystery. I have tried traveling away, restarting and reloading, but nothing has worked.

    Appreciate any help to get this reset or cleared.

    Thanks!

  • Cremix93
    5 posts

    @ubikoreanbbq Hello, I have the same issue. When I killed Nokkfylla he bounced in a very weird way and ended above a wall. Now I can't speak with him to end the quest.
    I leave a link with a short video showing this.

    https://drive.google.com/file/d/1GqzToFAKFEYS743fF8vYOFZi3XQkePgu/view?usp=sharing

  • DeadHawkmummy
    1 posts

    I have a bug where I was fighting Nokkfylla Shine-Eye and he happened to climb on a wall during our fight. I defeated him only for him to be stuck there so I can’t talk to him to finish the quest. I can’t really go back to a previous save because I didn’t think to 40+ hours ago.


  • wma10
    2 posts

    Hi,

    I have defeated Nokkfylla Shine-Eye however he has gotten stuck on the ledge so I am unable to talk to him to complete the quest (see attached), I have proceeded too far past this point to be able to return to an earlier autosave. Is there a way to resolve this? Or else will it be resolved in a laster patch?

    undefined

    Thanks

    wma10

  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    @wma10 Hello there! Thanks for reaching out with this. And with a screenshot! (Goodness that shield is so awesome looking. 😄 ) Our team is currently aware of similar reports and would like some more information from those whom are encountering this. We ask that those affected create a new support ticket with our dedicated support team and attach a copy of your save game files to it for review!

    Official Response
  • wma10
    2 posts

    Hi @UbiWan

    I tried to submit a ticket originally however was unable to do do.

    I had the following options selected:

    undefinedundefined
    No sure if it is because of the location?

    Let me know

    Thanks

    wma10


  • RageboyDk
    4 posts

    undefined
    I have this problem where I pushed a drengar off a cliff into water at the top location of Northumbria, now I can't talk to him to complete the mystery. Have tried everything but he stays in the water (Been like this for about 2 weeks now)
    Here's a video of what I mean:


  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    @rageboydk Hello there! Thanks for reporting this, along with the video! Poor Drengar, did he really deserve to be pushed off? 😖 LOL
    As for the issue, I'm curious to know exactly what steps you've tried to work around this. Have you been able to throw move-able objects at him in effort to move him? I'm also curious to know if you're able to re-create this with a different save?

    Official Response
  • RageboyDk
    4 posts

    @ubiwan Since he wants to talk and the fight is "over" I am not able to damage nor move him in anyway, nor damage him.

    unfortunately, i dont have the save from before I pushed him over, but I used "Rush & bash" to do it, Would guess that anyone could re-create this bug, since all I had to do when it happend was to push him off from the main cliff into the water

  • guest-fUu3R0aI
    1 posts

    Hi there. I’m also experiencing the same issue. Playing on a ps4 console and also way too far now to reload saved game. What can we do about this error??

  • Kormac67
    626 posts

    @guest-fuu3r0ai Don't expect a fix unless 200+ people report a problem. (And not even then.)
    Always save before you start something and reload if it malfunctions. If you game on and hope it will fix itself after time - it won't.

  • EI3GAB
    2 posts

    Nokfylla Shine-Eye - on beating the Drengr on or near the bridge wall your unable to speak to him in order to complete the quest. This has been an issue since release and is still not fixed with the new/repaired Ragnar pit story.
    Please Ubisoft, give us the ability to reset missions like in previous titles.

  • spelldazer
    6 posts

    I also have this issue, xbox one. Didn't care about it before, but apparently the new River Raids update includes content that requires completion of this fight.

    We just need this fight reset when we switch zones without completing the dialog, as was done for other bugged mysteries/world events. Presumably, killing the enemy far from the ledge would prevent it from happening.

  • Cremix93
    5 posts

    @ubikoreanbbq
    Hello, I oppened a case with this bug following your instructions. Case number is 14192115

  • UbiKoreanBBQ
    Ubisoft Support Staff 222 posts

    Thanks for sharing your ticket number, Cremix93. I've checked on it and can see that you had a discussion with Ubi-OneX! They have escalated your case to be investigated further. I appreciate your patience while they look into this more!

    Official Response
  • markwalker29cdo
    5 posts

    @markwalker29cdo

    Still stuck on interacting with this Drengr (Gotafrid Fairrobes - Eurvicscire) ?
    Any advice i keep checking every now and then in the hopes of a fix 😞

  • Eline863
    5 posts

    @ubikoreanbbq. I have the same issue on PS4 (and saw on Reddit that more ppl have this issue). I asked a question about it already in december but no response yet. Hopefully, it will be fixed soon :).

  • Ubi-Borealis
    Ubisoft Support Staff 2906 posts

    Hello there @markwalker29cdo!

    Thanks for reporting this. I'm sorry to hear you've been unable to confirm your kill against Gotafrid Fairrobes. Thanks for including an image within this thread.

    I've passed on your report to the development team for further investigation. Would you be able to describe the steps taken during the fight? Did you witness any strange behaviour, or kill the drengr using a specific move (such as Flight of the Valkyries)?

    Thanks! 😊

    Official Response
  • Ubi-Viral
    Ubisoft Support Staff 117 posts

    @panthea1974 Hey! Sorry to hear that you are experiencing this issue with Drenger being stuck on the wall. So we can fully understand this issue and investigate further, could you possibly please provide a video of this issue?

    If you are unable to provide a video, could you provide screenshots showing the issue?

    Thank you.

    Official Response

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