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  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello there @Ski_nnyman!

    I'm sorry to hear that Kitt is still missing for you. Your report, as well as the video you have sent us, has been sent to the development team so they can take a closer look at this.

    If we require any additional information, we'll reach out to you within this thread.

    Thanks 😊

    Official Response
  • BrendenH6666
    1 posts

    Hello im playing Assassins Creed Valhalla , trying to finish the "falling stars" side quest which is the only thing i need to do in the game, i was unable to find KITT, however i have no found her close to her spot in front of the church, but she is dead, therefor im unable to complete it

  • Ski_nnyman
    12 posts

    @ubi-borealis

    Thank you. It's the only thing between me and the platinum!

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello there @BrendenH6666! Welcome to the forums 🙂

    I'm sorry to hear that Kitt is dead in your game. Would you be able to send us a video that shows her current location in-game? Can you also provide us with the following information:

    • Have you been able to find Kitt alive at all before?
    • Have you completed the Lunden arc? If you are still playing through Lunden, can you let us know your current quest?


    We can then pass this information along to the development team for a closer look.

    You're welcome, @Ski_nnyman! The development team have been taking a closer look at your report, and would like some additional information:

    • If possible, are you able to reload an earlier save from before you completed the Lunden arc? If so, can you check if Kitt is still around at this point?
    • If you're unable to reload an earlier save, do you know when you first noticed Kitt had disappeared? Did you attempt this world event after completing the arc, or did you notice after a specific quest?


    This information will help the team in replicating the issue to see what may be potentially causing Kitt's disappearance.

    Thanks! 😊

    Official Response
  • Ski_nnyman
    12 posts

    @ubi-borealis

    I'm pretty sure I was "cleaning" the remaining events in the map and I had already completed the entire story of the game. I know I only started the event after the Lunden story arc. There was no mixing. I don't know if Kitt was there before the arc or not. Seems to me the state of the Cathedral still burning is what is causing the anomaly.

  • Ski_nnyman
    12 posts

    @ski_nnyman Oh and no. I can't access an earlier save.

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Thanks for providing me with that information, @Ski_nnyman. I'll pass this along to the development team as part of the ongoing investigation 🙂

    Official Response
  • far11aan
    20 posts

    It's been 1 month since the last patch. Will there be a new patch this week to fix this issue? It's already been over a half year since we reported the issue 🙃

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello again @far11aan!

    As confirmed in the the Dev Blog, the development team intends to release Title Updates every 5 weeks, as this allows for thorough testing and refinement. At the moment, they plan to release TU 1.2.2 in June 2021, but a date for the release has not yet been confirmed. Once we have more information to share, it will be posted within the News & Announcements forum.

    The development team have not confirmed if this fix for this issue will be included in TU 1.2.2. I would recommend keeping an eye out for patch notes within the News & Announcements forum for more information about what fixes are to be included in the next Title Update. If a fix for "Falling Stars" is confirmed to be included in TU 1.2.2, this information will also be shared within this thread as soon as we are able to.

    Thanks! 😊

    Official Response
  • far11aan
    20 posts

    @ubi-borealis Hi, it's been 5 and a half weeks tho. And I don't see any info in the 1.2.2 thread for Falling Stars so I assume there's not going to be a fix this month either; we're going into 8 months of having Ysane dissappear 🙃

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello again @far11aan,

    To my knowledge, no patch notes for TU 1.2.2 have been released. The last Title Update was TU 1.2.1, which was released in April, 2021. Would you be able to let me know what thread you are referring to?

    We have not yet had a confirmed ETA for the next Title Update, or when the fix for this world event will be deployed. As soon as we have more definite information to share, it will be posted within the forums.

    Thanks 🙂

    Official Response
  • far11aan
    20 posts

    @ubi-borealis Hi, I was referring to this thread: https://discussions.ubisoft.com/topic/76980/assassin-s-creed-valhalla-known-issues-updated-may-14?lang=en-US

    It has been 5 weeks and about 4 days now since the last update so hopefully before Tuesday (the 6th week) this issue we've all had since November will finally be resolved

  • kaden.willard
    1 posts

    @ubi-borealis, i just stumbled on this thread, i have been trying Falling stars for a few hours now with no success.

    I am able to speak with Kit but she is not sitting or playing her instrument
    Also was able to Speak with Ysane but she is not weeping, just standing on the rock

    Neither go back to the amphitheater after speaking to them

    When going to free Cynewulf in the cage he is just not there at all, i am not able to find him anywhere in order to interact with him

    not sure how to proceed.

  • ubi-smash
    Ubisoft Support Staff 877 posts

    Thanks for sharing this thread, @far11aan, and I can completely understand the annoyance this issue has been, but rest assure that our team will keep everyone posted as soon as they have a permanent fix to provide.

    @kaden-willard : Our team is aware of this issue and providing a fix within a later patch, however, I do not have any further updates to share at this very moment. Please keep a lookout on our public channels and our news and announcements page for updates. We thank you for bearing with us in the meantime.

    Official Response
  • KauanFontes
    1 posts

    @kikokage thanks, this solution worked with me.

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    I'm glad to hear that @Kikokage's workaround helped you to progress with "Falling Stars," @KauanFontes! Thanks for sharing 😄

    Official Response
  • far11aan
    20 posts
    This post is deleted!
  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy several fixes for "Falling Stars" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET. The team are deploying fixes for the following issues:

    • Addressed an issue with Falling Stars that prevented players from completing the world event as Ysane was dead. 
    • Addressed an issue with Falling Stars where the quest wouldn't complete after gathering all musicians in the square.
    • Addressed an issue with Falling Stars due to Ysane not following to join the band. 


    If you are still encountering issues with "Falling Stars" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble with "Falling Stars," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response

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