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  • denzelmate
    Original poster 1 posts

    Saint Lewinna's Church in Suthsexe (Guildford) has a bug that's actually a serious blocker, players can't retrieve gear from loot chest within the church.

    The obstacle blocking the door cannot be pulled away from the door, which is the only pathway to the chest.

    Please kindly have a look at this as soon as possible.

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  • Ubi-Borealis
    Ubisoft Support Staff 4165 posts
    Best Answer

    Hello all!

    Following the announcement of TU 1.2.0, I'd like to reach out to you all with an update. The development team plan to resolve the issue wherein the shelf in Saint Lewinna's Church cannot be moved in tomorrow's update!

    This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
     
    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • You are still unable to move the shelf to access the wealth chest.


    Thanks all! 😊

    Official Response
  • NLRampage39
    2 posts

    I am at the location where to find mentor robe, but there are boxes in the way and when i try to move them they become stuck and i cant, please help

  • Valkrine_
    2 posts

    Same. I've tried progressing the story further. I've fast traveled, relogged, meditated and wiggled till my character passed out.

  • NLRampage39
    2 posts

    It bothers me greatly that i cant move them, i have all the other parts this is the only one i still need

  • dartt.inc
    1 posts

    As stated in the title there is a blockade that is blocking the chest armor and it will not move. The blockade originally had boxes in front of it that I destroyed. I have tried reloading, moving to another place on the map and progressing the story. This is the final piece I need for the set bonus! Please help!

  • AceeFugee
    2 posts

    Hi pls fix this bug i can't move the boulder box from this door to get the hidden treasure pls fix this..........

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  • AceeFugee
    2 posts

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    another screenshot inside the church this box won't move pls fix this... i need to get the Mentor's robe inside.....

  • vsgNotice
    2 posts

    I watched videos thinking I was making a dumb mistake and seeing other people complete this, this object should just pull right out. This isn't the first time I've had an issue with these stacks but the other prevented me from completing a mystery which wasn't too big of a deal.

    Not being able to access a gear set is much more major.

    Video:

  • tacticaltwitchy
    2 posts

    Hi, I'm unable to move the obstacle in Saint Lewinna's Church in Guildford to get the armor piece. What should I do? I've already destroyed all of the objects around the obstacle, and nothing seems to work.

  • Honeyfall
    7 posts

    SOLVED! (kinda) I had to glitch my way through the shelf. I have no video so will do my best to explain.

    First I set the graphics preset to Low. (No idea if this is a factor.)
    Then (with the breakable boxes out of the way) I dodge roll into the shelf.
    I immediately grabbed the shelf while pressing forward. Sometimes this will cause it to look like I am moving through the shelf in a 1st person POV.
    Quickly release the shelf while in it and spam E to open the door behind it.
    Repeat (meld into shelf then release) and dodge roll forward to get in.

  • Honeyfall
    7 posts

    SOLVED! (kinda) I had to glitch my way through the shelf. I have no video so will do my best to explain.

    First I set the graphics preset to Low. (No idea if this is a factor.)
    Then (with the breakable boxes out of the way) I dodge roll into the shelf.
    I immediately grabbed the shelf while pressing forward. Sometimes this will cause it to look like I am moving through the shelf in a 1st person POV.
    Quickly release the shelf while in it and spam E to open the door behind it.
    Repeat (meld into shelf then release) and dodge roll forward to get in.

  • raver4612
    9 posts

    @tacticaltwitchy im having same problem

  • Valkrine_
    2 posts

    @honeyfall you are a god send. this took about 10 mins but i was able to get this done. you don't need to dodge roll to get into it, just quickly grab/release multiple times, this will set it off more often. opened the door and as long as you stay on the box it won't close. was able to finally repeat this but didn't need to roll.

  • Exileeeh
    4 posts

    Hello, I have encountered a bug where I simply cannot move one of the shelves in front of a door. I have tried everything from going onto an old save game to reinstalling the game.

    Provided is a video of it happening, the recording quality isnt great but you can tell what is going on as well as the location of it happening.

    Anybody know a fix?

    I am on PC.


  • kkcc1213
    1 posts

    @dartt-inc same here

  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    Hey there, I'm sorry that you guys are experiencing this. Would you be able to provide a video of the immovable shelf so we can get this sent up to the developers as a bug report?

    Official Response
  • preserver79
    1 posts

    Same problem here

  • fuder134
    3 posts

    Hi there,

    I've encountered exact issue on PS5.
    I tried reload saved data, reboot PS5.

    Please shed some light if you know how to work around this bug.

    Thank you.

  • CailanJackson
    3 posts

    In the Suthsexe region, inside Saint Lewinna's Church in Guildford I'm unable to access the chest. I've entered the chapel but no matter what I do it will not let me move the blockade Infront of the door. I have tried reloading, travelling to Norway to reset the world state, but nothing works. Only thing I can think of is that the game still thinks the boxes I destroyed are blocking the way, but they won't respawn no matter what I do...

  • SlowSteven.
    3 posts

    The wooden shelf in Guildford church (the one just before the room with the Mentor's Robes chest is located) is bugged where it cannot be moved out of the way. No matter what direction I pull in the crate refuses to move and is stopping me from completing the Mentor's set.

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