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  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts
    Best Answer

    Hello all!

    Following the announcement of TU 1.2.0, I'd like to reach out to you all with an update. The development team plan to resolve the issue wherein the shelf in Saint Lewinna's Church cannot be moved in tomorrow's update!

    This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
     
    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • You are still unable to move the shelf to access the wealth chest.


    Thanks all! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts
    Best Answer

    Hello all!

    Following the announcement of TU 1.2.0, I'd like to reach out to you all with an update. The development team plan to resolve the issue wherein the shelf in Saint Lewinna's Church cannot be moved in tomorrow's update!

    This update is due to be deployed 16 March, 2021 at 1PM CET/8AM EDT. You can read the patch notes and learn more here.
     
    If the issue still persists for you following the deployment of TU 1.2.0, please can you provide us with a video that shows the following:

    • You have TU 1.2.0 installed. You can check this in the title menu in the bottom right-hand corner.
    • You are still unable to move the shelf to access the wealth chest.


    Thanks all! 😊

    Official Response
  • Goggsy13
    1 posts

    Hi, Eivor can't drag the unit in Saint Lewinna Church in Guildford, Suthsexe. This is annoying for someone who's trying to 100%

  • Skigrue
    3 posts
    This post is deleted!
  • Skigrue
    3 posts

    TU 1.20 did not resolve this issue on pc. Still unable to move the shelf.

  • kubuard
    1 posts

    @Ubi-Borealis Hi, i still have a problem with it, im sending a link to video.

  • MaxDuNord
    2 posts

    Hi there, this issue still remains. I captured it as a video yesterday. This is the very last piece of armour to loot for me in the entire map so it would be quite an achivement to finally get it !
    Is there anything we could do to help fixing it ?

  • MaxDuNord
    2 posts

    RESOLVED indeed :
    I was able to loot it today ! It still seems to be bugged though.
    First of all you need to persist (5 - 6 tries, grab and release) and eventually it will move.
    Also normally you would pull the shelf (key S in QWERTY) or pull (Z) or then try to "hake" it (A / D), however the movement keys seem to be switched: to pull you need to use D or combination of the keys.

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Hello there!

    I apologise for the delayed update. I'm sorry to hear that some of you still encountered trouble moving the shelf in Saint Lewinna's Church. The development team has been looking into these additional reports further.

    I'd like to reach out to you all with an update. I'm happy to announce that this issue is due to be fixed in TU 1.2.1. This update will deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.
     
    If you are still encountering issues with the shelf in Saint Lewinna's Church following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    • The issue still occuring in-game.


    @Skigrue & @kubuard - Thanks for taking the time to share a video with us! You should be able to move the shelf again following TU 1.2.1.

    @MaxDuNord - I'm glad to hear you've been able to successfully loot the chest!

    Thanks! 😊

    Official Response
  • Skigrue
    3 posts

    @ubi-borealis The issue was not resolved in TU 1.2.1. Still unable to move the shelf

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for the shelf in Saint Lewinna's Church in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues when moving the shelf in Saint Lewinna's Church following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response

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