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  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Thanks for that video, @Madeezy! I've split both your report and @Dcgdavies's into a separate thread, as it looks like your Hordafylke pledge being incomplete is preventing you from pledging to Hamtunscire (and therefore being able to complete "Poor Fellow-Soldier." I'd like to keep this investigation separate, as it's a slightly different issue to the one in the megathread.

    Taking a look at your completed quest log, it doesn't look like you've completed any of the Hamtunscire arc (your first quest should be "Kingdom's End"). I can see that you've completed "A Brother's Keeper," though, which should be the last quest of the Hordafylke pledge.

    Would you be able to send us another video that shows Hordafylke is still shown as pledged, despite "A Brother's Keeper" being successfully completed? In the same video, can you show us that you're unable to pledge to Hamtunscire as a result. We can then pass this along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts
    Best Answer

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble when trying to complete your pledge to Hordafylke, please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response
  • Madeezy
    67 posts
    This post is deleted!
  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Thanks so much, @Madeezy! I've passed along both of your videos, as well as the rest of the information you've shared with me, to the development team so they can take a closer look.

    @Dcgdavies - Would you be able to send us a video that shows the following:

    • Your completed quest log, showing that you have completed "A Brother's Keeper."
    • Your alliance map that shows you are still pledge to Hordafylke, and that you are unable to pledge to Hamtunscire.


    If we require any additional information from you, we will reach out within this thread. Thanks! 🙂

    Official Response
  • Dcgdavies
    Original poster 7 posts

    @ubi-borealis I've completed the Hamtunscire arc...

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Apologies for the confusion, @Dcgdavies. In that case, could you please send us a video that shows you have completed "A Brother's Keeper" and "Reporting on Hamtunscire," but that Hordafylke remains as pledged on your alliance map?

    Thanks! 🙂

    Official Response
  • Dcgdavies
    Original poster 7 posts

    @ubi-borealis I dont have reporting on hamtunscire but screenshots attached.

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello @Dcgdavies! I'm unable to view the screenshots you're referring to. Have you attached these to a support ticket? If so, would you be able to let me know the ticket number so we can take a closer look?

    If you're trying to share them in the forums, it looks like they haven't shared correctly. Would you be able to try uploading them again? You may find that sharing them as links may be easier, as I know the forums can be picky with image resolution.

    Thanks! 😊

    Official Response
  • Darkhearthowlin
    8 posts

    I am in the same boat, i have completed a brothers keeper. I can move around the world map except i cant report the pledge completed. It still says i have commited to Hordaflyke but the chain of quests there is completed.

  • Darkhearthowlin
    8 posts

    @ubi-borealis i have killed all of the members but the father and i have not been able to complete the Hamtunscire arc as it seems to think i am pledged to norway however i have done all the quests there

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there @Darkhearthowlin!

    I've moved your posts into this thread, as this will help us to keep all the information for this investigation in one place. Would you be able to send us a video that shows the following:

    • Your completed quest log, showing you have completed "A Brother's Keeper."
    • Your alliance map that shows you are still pledged to Hordafylke, and that you are unable to pledge to Hamtunscire.


    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there,

    Following the release of TU 1.2.2, this issue has been marked as resolved by the development team.

    If you are still encountering trouble with your pledge to Hordafylke, please don't hesitate to update us within this thread so we can take a closer look. Please include a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the right-hand corner of the main game menu.
    • Your current quest log, showing that you have no further objectives as part of the Hordafylke arc.
    • Your completed quest log, showing that "A Brother's Keeper" has been completed.


    We can then forward these reports to the development team for further investigation.

    Thanks!

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts
    Best Answer

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble when trying to complete your pledge to Hordafylke, please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response

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