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  • cavveman
    75 posts

    And now it got unlocked for me @Ubi-Borealis
    300 opals+all the armor pieces including altair armor 🙂

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello all!

    Thank you for continuing to update this thread with your experiences. The development team are still looking into the error code and missing Yule armour further. We currently have no new updates to share with you all from the investigation. Please rest assured that once we have more information to share, it will be posted within this thread.

    @Sillysquid23 - Thanks for sharing your experience. I'm glad to hear that the resources used to upgrade the armour was returned to you.

    @MatthewOaten - Thank you for letting us know you've been able to claim the set successfully.

    @Resalein - Would you be able to clarify further about the raven/wolf for me? I don't recall any mounts/ravens being available as part of the Yule collection. Which raven/wolf are you missing?

    @Scythesabre - Thank you for those images, and for letting me know that the silver returns if loading an older save offline. I understand that this isn't a suitable workaround, but it is useful information as the development team take a closer look.

    @razgamaziel - Thanks for sharing how you were able to claim the Godly reward pack. Would you be able to check if the resources used to upgrade the armour with previously were returned to your inventory?

    @cavveman - Thanks for the update! I'm glad to hear that you've been able to unlock the Godly reward successfully!

    Has anyone else now been able to successfully redeem the pack now?

    Thanks all! 😊

    Official Response
  • azullFR
    670 posts

    @ubi-borealis
    @HIDDEN1NE
    @JCar4327
    @Karloz1995
    Hi all !
    Great thanks for the tip !!!
    It worked well on 2 separate saves on 2 separate accounts on 1 PS4 pro, all had 300 HELIX credit from the game...
    Here the steps I did :
    1° OFFLINE
    2° verifyed and unequiped any Yule stuff (armor and, or weapon)
    3° Manual save
    4° ShutDown Game, then PS4
    5° ONLINE
    6° APPLYED PATCH 1.2.0
    7° Openned game
    8° Claimed reward (bottom right)
    9° Loaded a save
    10° Enjoyed (no downgrade) 🙂

    Thank all 👍 👍 👍 👏 👏 👏

  • razgamaziel
    6 posts
    @razgamaziel - Thanks for sharing how you were able to claim the Godly reward pack. Would you be able to check if the resources used to upgrade the armour with previously were returned to your inventory?


    The ressources were not returned to my inventory. (but that's a minor issue, i can farm them in Hamtunscire).

    Good luck to everyone.

  • GirlWood1
    6 posts

    Just booted the game up this morning and went to see if I could claim the Godly rewards and it worked! But, because my items were already gone the game gave them back to me at their base quality instead of the upgraded quality I had them at. @Ubi-Borealis should I refrain from upgrading the items or is there not much the team can do now that I have claimed the items.

  • ImaginaryRuins
    397 posts

    Here to express that I got all Yule Festival items, but have not much interest in Godly Reward, and the instance I played online, all my Yule items were removed; all upgrade resources for the weapons and outfits returned.

    Once this action was performed and the game auto-saved, the items remained removed even after going offline.

    Now the only thing for me to keep my Yule items is to stay offline.

  • Karloz1995
    268 posts

    @azullfr looks like it was fixed at least in my case, i try again this morning, and i was able to claim the reward 😄

  • Sillysquid23
    2 posts

    A hotfix for this was just announced on Twitter, just tried again now and I could claim the pack with no issues. The event items are back on my game too now, the gear will have to be upgraded again but that's no problem.

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello all!

    As shared by @Sillysquid23, a hot-fix addressing an issue that prevented players who do not own any Helix Credits from claiming the Godly Reward has been deployed. 



    Please note that the development team are still investigating other situations that may prevent or cause other complications when trying to redeem the Godly Pack. Please don't hesitate to update this thread with your experiences if you encounter any further trouble when trying to claim the pack.

    Thanks all! 😊

    Official Response
  • GirlWood1
    6 posts

    @Ubi-Borealis Are there any plans to maybe give players who lost their items, free materials so that we can upgrade them back to the quality they were before they were deleted?

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello there @GirlWood1!

    I would be unable to speculate on whether compensation will be offered to players, as this would be the decision of the Assassin's Creed: Valhalla team. I have passed this feedback on, and have mentioned that not all players had their resources returned to them.

    If compensation is to be offered to players, this will be shared on official platforms and via in-game notifications.

    Thanks! 🙂

    Official Response
  • Blauman619
    6 posts

    I was able to redeem today without issue. Didnt have to do anything special and it worked.

  • B00MSIE
    307 posts

    @blauman619

    Same here, did nothing, only “bought” the godly pack again and received the opals etc. Also got all the armors back, that were gone after trying to get the godly pack yesterday. But the armors are all back to zero and I did not get all my resources back.

    Also lost all my progress from yesterday again... Had the same yesterday... This is really beginning to irritate me...




  • Finalflash07
    19 posts

    Thank for the godly reward, but I already owned all the Modraniht items from the yule-festival.
    Claiming the reward reset all these items to superior quality !!
    Guess we have to refarm 21 iron and tungsten ingots + the upgrade materials...
    Also, Why did we bother completing all the yule-festival activities, if you give away these items now for free ?? -_-

  • Leonski333
    2 posts

    As the title says... I don’t know if an update has caused this but when I last played I had the Yule items on my character and now I don’t.
    they are not in my inventory.
    I noticed they was missing because I got into a fight and all of a sudden I’m now punching so went to re equip my dagger and it’s vanished not in my inventory.
    no where to be seen.

  • Leonski333
    2 posts

    It somehow fixed it self, I saved my game, purchased the godly pack and I now have my items back 🤣 [censored]

  • stallattack
    34 posts

    My mythical status Modrahinht (yule festival) seax, shield downgraded as soon as I claim "godly reward".Every time patches come out "there is always a catch". It seems like bugs are 2nd nature or byproduct attached to every patch you guys release. I'm so sick of carelessness of your updates. All you guys think about is how to evolve game around microtransactions. I'm done with ac series.

  • Littleweasel01
    39 posts

    same crap happened to me, i would not have complained about them downgrading it i did not lose all the materials i put into all the items upgrading them.

  • ChimamireNoHana
    14 posts

    Same issue, logged in, redeemed the godly pack, got into the game and bam, all items reverted and "repurchased" stuff I've already had for months. So fun... I haven't been on in a while and first thing back in is yet another glitch.

    Still looking for resolution on drinking games that aren't working after this last patch. Off to go search the boards for that one.

  • ChimamireNoHana
    14 posts

    @hidden1ne I have helix credits sitting in my helix account from a purchase about 3wks ago. When I tried to download the godly, all my stuff reverted anyway. Seriously doubt having helix credits or not has anything to do with it. Nor should it.

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