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  • abubbles1
    Original poster 2 posts

    Hello,


    I'm expecting the issues to be addressed, because I like the game, yet it's unplayable since the recent Title Update 1.2.0.


    • issue no. 1: I was usually launching Valhalla via the Valve client - due to the fact my Steam controller isn't recognised by the game if it's launched via Ubisoft Connect - but it's crashing to desktop. The crash reports were sent afterwards, obviously. Thus, I used the original game's client, and the game started normally. Yet, "Input Mode" is greyed-out and doesn't let me switch between "Hybrid" and "Controller", or "Keyboard and Mouse". I noticed, on the upper right corner of the overlay, the controller is detected, but in the "Options" menu there's no such thing. I tested similar titles (i.e. OdysseyOrigins, etc.), and the controller was working just fine, actually. So, my guess is, there's an application conflict between Steam and Ubisoft Connect
    • issue no. 2: I redeemed the Godly Reward for free - only to get Altair's outfit - and the Modraniht armor set, which I got at the Yule Festival and upgraded to Mythical (Gold), was, strangely, downgraded to Superior (Bronze). I spent hours grinding enough of scarce materials (leather, iron ore and titanium) and ingots (carbon, nickel and tungsten) only to redo it. Also, if i continue my progress, the Starter Pack I bought keeps resetting as new in Inventory, and the game randomly freezes in Ravensthorpe. I suppose the patch, although it fixed a few old glitches, it caused new ones too. 


    The game is really enjoyable storywise, but the problematic technical aspects and the controversial marketplace transactions provide a negative experience to the Assassin's Creed series fans. 


    Cheers,


    Akis

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  • ubi-smash
    Ubisoft Support Staff 517 posts

    Hey @abubbles1, my apologies for the lateness in my reply to you. With Issue 1, our team is aware of this and has been collecting information to investigate this further. They would like to know if you have tried to disable the controller configurations and relaunch the game, does the issue still occur? Also, have you witnessed the same behavior on any other Ubisoft titles when using a Steam controller?

    For Issue 2, the team is also aware of the issue with gear downgrading and is investigating this further to provide a solution moving forward and they have also provided a hotfix to the freezing issues near Ravensthorpe. However, I am sorry for the negative experience this has caused in your adventure in Valhalla. Please keep a lookout for our Known Issues for further updates. During this time, we thank you for your assistance and patience while our team resolves these issues.

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