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  • boki1225
    4 posts

    @fireice38

    Me too Why is this symptom coming out ??

  • Ubi-Keo
    Ubisoft Support Staff 1472 posts

    @fireice38 @boki1225 I'm sorry to hear that you are experiencing this.

    Could you please confirm the following:

    • Does this happen often?
    • What game setting are you using? (Performance or Quality)
    • Can you provide any further videos as examples


    I would also recommend going through the PlayStation 5 troubleshooting to see if that helps.

    Official Response
  • boki1225
    4 posts

    @ubi-keo

    *Occurs frequently 2-3 times per hour *Performance mode
    *

  • Ubi-Keo
    Ubisoft Support Staff 1472 posts

    @boki1225 Thanks for the information and the video, I will forward this onto the development team.

    Official Response
  • FireIce38
    Original poster 28 posts

    @ubi-keo Your help is very greatly appreciated!

    I'm on performance mode, but it happens regardless of which mode I use.

    As for how often it occurs, it varies. The random 1 second freezes(in the video) probably happen every 10 minutes or so.

    The autosave 1 second freezes happen literally every single time the game autosaves while wandering the map.

  • Chaos4Orr
    2 posts

    @Ubi-Keo

    I just want to add to this that I get the split second freezing too. It's frequent - maybe once every half hour or so.

    I'm playing on Performance mode but it still happens on Resolution mode. PlayStation 5, disc drive console, PS5 disc.

    I have a few clips of it happening and I've included one below which is still happening on update 1.2.

    Is there any update on any fix / solution for this?


  • Ubi-Keo
    Ubisoft Support Staff 1472 posts

    @FireIce38 @chaos4orr Thanks for the information, I will forward this onto the development team.

    There are no further updates at this time, the issue is still being investigated.

    Official Response
  • FireIce38
    Original poster 28 posts

    @ubi-keo Any updates on this issue?

  • Garbo3
    778 posts

    @fireice38 I had this randomly when at full gallop on PS4 . Freezed half second twice in a row. Didnt bother me. It stopped happening though before update on its own. Its been a while since I had this issue.

  • UbiKobold
    Ubisoft Support Staff 664 posts

    Hello, and my apologies for the delay. FireIce38, the Game team is still working towards resolving this, but thank you so much for your continued patience. Garbo3, thank you for this update that you experienced this issue on PS4 previously as well. If you (or anyone else who sees this thread) start to experience the freezing in your game again, please provide your answers to the following:

    • How often does this occur?
    • What game setting are you using? (Performance or Quality)
    • What platform are you playing on?
    • Have you completed basic troubleshooting? If so, did you notice any improvements afterwards?
    Official Response
  • Garbo3
    778 posts

    @ubikobold I am on PS4 .I encountered this issue many times now and only happens galloping on horseback just before entering a town.

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