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  • DreamAgainXI
    Original poster 2 posts

    Used to work perfectly fine before. Has never not worked on any game until now. Launch game via steam like normal and it doesn't even open up. Just instantly crashes.

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  • Ubi-Orion
    Ubisoft Support Staff 262 posts

    @dreamagainxi

    Hey there.

    Sorry to hear you're encountering crashing issues.

    So it's only crashing when you have the pro controller connected? Otherwise it launches okay?

    Just in case can I ask you to attempt every step suggested here as well.

    Official Response
  • DreamAgainXI
    Original poster 2 posts
    @dreamagainxi

    Hey there.

    Sorry to hear you're encountering crashing issues.

    So it's only crashing when you have the pro controller connected? Otherwise it launches okay?

    Just in case can I ask you to attempt every step suggested here as well.


    On Valhalla the game fails to start after the splash screen.

    On Ghost Recon the game starts but does not recognize the controller.

    Tested on other games separate from Ubi and they continue to work fine.

    AC does load fine through Steam without the Switch controller connected. Seems like the entire Ubi launcher doesn't work with switch controller anymore

  • UbiKobold
    Ubisoft Support Staff 664 posts

    Thank you for this information DreamAgainXI, and I am very sorry for my late response. The games that you have mentioned do not currently support a Switch Pro Controller on PC. Here is our site that details the supported peripherals for Assassin's Creed Valhalla and Ghost Recon Breakpoint. I am sorry for any inconvenience that this has caused, especially since you mentioned that it was working fine previously. There may be a third party software that is needed with the controller in order for it to work with the games. The controller manufacturer would be able to provide more information on this however.

    Official Response

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