Weird Trophy Glitch0 Likes/2 Replies/24 ViewsOriginal poster jonLiechty 1 posts
So, I’ve never owned a PS4. I now show two different games for trophy purposes. The PS4 Trophy list is tracking all of my recent trophies but has two holes from story arcs I’ve completed. No way to get them. The PS5 trophy list has those but not like the completion its trophy that’s in my “ps4” list. Since my map is cleared, there’s no way to get again. Not sure why my trophies have been forked into two out of sync entries….again I never have owned a PS4….just the PS5. Irritated that this bug will prevent the platinum.
Ubisoft Support Staff Ubi-Keo 2768 posts
@jonliechty If you own a PS4 version of the game then you must have launched the PS4 version on your PS5 by mistake. You can choose which version you would like to play from the PS5 dashboard after you have claimed the free PS5 upgrade.
To do this highlight Assassin's Creed Valhalla, press the options button then go to game version and from there you can select PS4 or PS5.
We are aware that some trophies may not unlock if you switch between PS4 and PS5 versions and this is being investigated.