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  • Ubi-Borealis
    Ubisoft Support Staff 1451 posts

    No worries if you can't make a video, @OrcBeard92 🙂 I've been able to capture footage of the reset happening in my own game, which I've passed on to the development team to take a look at. Any additional videos will be helpful at this stage of the investigation to help provide a better understanding of the issue!

    Thanks for letting us know!

    Official Response
  • OrcBeard92
    Original poster 114 posts

    @ubi-borealis Many thanks for the response and for your help.

  • dsmitty24
    1 posts

    I've noticed since the new 1.2.0 update that mine along with everyone else's Jomsviking customized appearance has bugged back to the default armor set. Every single time I play I have to change the armor back to what I want. Also I have to go back and change it every hour or so.

    Hopefully this brings it to someone's attention at Ubisoft to get this bug patched.

  • Tchester1980
    1100 posts

    @dsmitty24

    Same for me playing on PC since patch 1.2.0... my Jomsviking lost also all her choosen by my own armor set and reset to default armor set....
    Additional therefore, also Bjoern disappear as an Crew Gang member, each time I have to put him back to the boat´s crew!

  • Darren_HUN
    1 posts
    Hi, I only approached you because there would be a problem that every time I reload my game or play River Raid or any transition video happens my Jomsviking switches to the starting gear. Sorry for my English, not my original language. My question would be, can you do something about this because it’s a little frustrating, or has a similar report been received? Thanks in advance for the answer.


  • SteveZ_Pun
    82 posts
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    82 posts
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  • SteveZ_Pun
    82 posts

    Yes, I also have this problem on the PC since patch 1.20. Every time I start the game, the equipment is reset.
    I've never seen this amount of bugs in a game and I've been playing for a couple of years, since Atari etc.

  • Kormac67
    517 posts

    @dsmitty24 For me it is not totally reset, only half of the items revert to default.

  • FeistyGorilla80
    2 posts

    The settlement decorations have all disappeared and my jomsviking keeps going back to default gear. Please fix this bug. This started happening now in the Ostara festival update. 1.2.0

  • Spades1961
    35 posts

    To me this happens with weapon and bow: when I assign a spear and a bow to my Jomsviking, it resets to the default axe and bow. It does not matter how often I 'assign' my Jomsviking, the moment I go raiding the weapons are set back to default.Also, after raiding, I can't talk to the raid quest giver, only after a reload I can speak to him again.

    Also I see some Jomsvikings of other players having the same problem: they don't carry weapons and bows whilst others do. I see this regularly, it's not one player wanting to fight barehanded, there are more Jomsvikings showing up unarmed at the same time.

    Needless to say my Jomsviking gets hardly hired anymore 😞

  • Kormac67
    517 posts

    @spades1961 River raid JomsVikings are auto generated. You can't use players' JVs because they are always only lvl1.

  • Erinace
    3 posts

    Thank you for raising this issue. I thought that I might be the only one having it.
    For me, reset of my Jomsviking's gear also occurs when going on a River Raid: Before the longboat leaves Ravensthorpe, the Jomsviking wears the individual gear. When the longboat arrives at the River Raid, the Jomsviking's gear is reset.
    It also seems as if this reset of gear happens to other player's Jomsvikings who can be hired in Ravensthorpe. With one exception they all look the same - clad in the basic gear.

  • Ubi-Mark.
    Ubisoft Support Staff 533 posts

    Hello @erinace,

    Thank you for the update! No worries, we're here to help!

    Are you able to provide us with a previously requested video of this occurring, so we can pass it along to the ongoing investigation? Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Erinace
    3 posts

    Hello @ubi-mark ,

    I am new to providing such a video. So I hope this link


    to YouTube works and does not infringe any IPR or similar. Please let me know if this is not Ok.
    The video shows how my Jomsviking is equipped, then that the gear is still Ok when starting the River Raid and being in the transgression (a bit small but visible, I think), then that the Jomsviking is in standard gear when arriving at the river and travelling back, finally that the gear is also reset in the inventory when returning to Eydis.

    Thank you for your support.

  • Erinace
    3 posts

    @ubi-mark

    Hello again.

    I made another video to show the impact of loading a previous save.



    The game was saved manually (Manuelles Speichern 7) at 17:59. When this save was made, my Jomsviking was in her individual gear.
    Loading this save several times in sequence shows a strange effect: When my Jomsviking wears her individual gear, loading the save switches to basic gear. But when the same save is loaded again after the switch to basic, the gear is back to individual.

  • Spades1961
    35 posts

    @spades1961 Addendum - Yesterday evening I changed my complete outfit and assigned it. Today I noticed the helmet and bow were set to default.

  • g222212
    6 posts

    The Jomsviking costume resets to default outfit each time on restarting the game since 1.2 update. Each time have to go to the barracks and change the costume and weapons. Sometimes, only the robe, helmet, and weapons revert to default, while sometimes it is the entire outfit.

  • OrcBeard92
    Original poster 114 posts

    https://discussions.ubisoft.com/topic/96326/jomsviking-gear-resets-after-patch-1-2-0/2?_=1616330483606

    The problem has been acknowledged by mods and they sent a report to the devs.

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